Riu Palace Antillas

I would give this place a 5 star rating, w/ the exception of 2 complaints, but if you can look past those, then yes, a 5 star!!! The only 2 complaints I have, is the check in process took way entirely too long!!! And it wasn't just for us, I noticed that for others while we waited & talked to others & everyone said the same thing. The 2nd thing was they need more outlets in the rooms. Only had 3 wall outlets w/ just 1 plug in at each outlet (1 at the table & chairs, 1 in the bathroom & the other at the wet bar-for the coffee pot). There is a plug in by the bed, but it's just 1 usb plug in. Not to add a 3rd complaint, but our group had 2 rooms(3 people in each room) & were wanting the rooms close together(at least on the same floor). The best they could do was 2 floors apart :( Wasn't a huge deal, as we wound up calling each others rooms to get with each other, but was a little upset they couldn't get us at least on the same floor. Positive stuff : HUGE SHOUTOUT to some above & beyond staff members that made the stay even better than it already was : Haydee(pool bar & supervisor), Madeline(pool bar), Luis(pool bar & supervisor) & Miquel(pool bar)(i hope i spelled everyones names right). Overly friendly & always smiling(all staff)! Even got some hugs from a couple of em. Plus an extra shoutout to Haydee for an extra surprise for us for dinner at the Steakhouse! All in all, staff was great, rooms were comfy & large, VERY clean place, nummy food, fun pool games & as soon as you stepped off property in the back, you were on the beach-major bonus right there!!! PS Side note on their beds : we asked for 2 queens & we got 2 ex long double beds. Made that work by pushing them together for myself & my husband. We had a 3rd person in our room, who slept on the pull out sofa bed. All beds were very cozy! Our group of 6 have all said we would DEFINETLY come back here!!! Great time!!

We just returned from our honeymoon at the beautiful Riu Palace Antillas, and we're already missing it and counting the days until we can return! From the moment we arrived, we were treated like royalty. The service was truly top-notch, the most hospitable staff we've ever encountered. They practically read your mind before you even had to ask for anything. We were absolutely spoiled from start to finish, and every penny was worth it. This was our first visit to Aruba, but it definitely won't be our last. The food and drinks were phenomenal, with plenty of delicious options every day. The hotel itself was immaculate, honestly as clean as a surgical room! The attention to detail throughout the property was impressive. The beaches were absolutely breathtaking, and the sunsets were some of the most beautiful we've ever seen. The constant trade winds kept the weather perfect, and the ocean water was as warm as bath water. Aruba is also one of the safest places we've ever visited. Everyone was friendly, welcoming, and laid-back, it's impossible not to embrace the island lifestyle while you're there! Even the gym exceeded our expectations. It was clean, well-equipped, and never overcrowded. We visited during the resort's slower season, which made the experience even more relaxing and enjoyable. We fell completely in love with Aruba and with Riu Palace Antillas. If you're looking for a relaxing, beautiful, adults-only getaway with exceptional service, amazing food and drinks, and stunning beaches, look no further. We can't wait to come back! One thing is certain: Aruba has stolen our hearts. ❤️ 🌴☀️🍹

This hotel was a let down. Service was slow and the rooms were not cleaned well. We had to ask for towels many times. The cleaning staff did not seem happy nor were they friendly. The food was not 5 star, the meals were never at the right temperature and nothing had flavour. Another issue was food and glasses being left in the hallways and not picked up for hours or days, even though cleaning staff were present. The elevators were sketchy and we heard people actually got stuck for hours in them. The gym was fine but they need to make sure there is water for guest as it gets really hot. The pools were pretty nice but the crowd at times were very drunk which made it annoying. I will not return to this resort. The holiday inn was much better.

Absolutely worst resort we have stayed at...my husband and I stayed at a Riu in cancun and loved it so when picking our vacation destination we made sure it had a Riu BIG MISTAKE..1st off when we checked in we were told restaurants we 1st come 1st serve you can not make a reservation...ok not a problem unless you dont stand in line for an hour before they open because they only serve food from 6pm-730pm or you can eat at the disgusting buffet which had the food backwards food that should have been hot was cold and food like fruit and salad was warm..once we head to our room bell hop tells us beach and pools and beach close at 7pm no where on their booking site is this stated who closes a vacation destination pool at 7pm? Then we paid extra to have a full ocean view we got a view of the roof,once inside we realized the AC was locked at 68 it is hot in Aruba i am a heavy girl and want to cool down after being at the beach or pool.Food was absolutely terrible the steak house was good but that's it ...very limited on restaurant the female staff was enjoyable especially Maria she was our server at the steak house but most of the males were rude my husband asked one of the bartenders to stir his drink he handed him a SMALL wooden stick when my husband replied what am i gonna do with that he very irritability took his drink and half ass stired it all liqueur sat on the bottom..I asked for an extra towel for I have a lot of hair never got it even after manager called my room twice and I even asked him still nothing went on an UTV excursion which was amazing( not the resorts tour) but came back to no towels in the room had to try to dry off with a hand towel when my husband went to ask for towels he was told the company didnt bring them and he would leave a note i was irritated so i went down was told there was no note but they would get me 3 towels still only got 2...elevators were always broke down leaving guest standing for 10 min or longer for a elevator for $650 a night this was terrible completely ruined the Riu for us Aruba could have been am amazing vacation but we obviously chose the wrong resort if we could have gotten a refund we would have and tried to book else where

Very nice amenities. Food good. Housekeeping great, amazingly clean overall. Took several trips and was happy with the results. First time here, not disappointed. Will come back.