Sweet Memories Hotel Apartments

this is our second visit and wont be our last, staff are all super friendly , the owner is lovely , and Costa is great , behind the bar, our superior apartment was immaculate , room was cleaned daily and nothing was any trouble if tou wanted extra towels etc , now to the nitty gritty , ive read all the negative reviews , and i totally disagree , ive stayed in many 5 star plus hotels all over the world , and paid 5 star plus prices , this is a 2 star plus hotel , so you get what you pay for !! so i find it unfair on this establishment when people slate it , ive met people here who come three times a year and have been for years , we cant wait to come back in September

Ok. My honest opinion. After reading the reviews I was apprehensive. However we had booked as it was a good price for self catering and was near the Strip. TUI only offered Superior Rooms. I was concerned to read about only one lift as I use a walking stick and we are 75 and 73 however I emailed the hotel and requested lift access or ground floor. On arrival at 9.30pm the manager came out to greet us , booked us in not unfriendly. The room on the first floor faced the road but noise not a problem. The room was clean, big and modern. The furniture was Home Bargains rather than John Lewis but nothing wrong with that ! Shower was walk in clean. 2 cooking rings and a toaster and kettle. Worked for us ! Plenty of sunbeds lots obviously new. The pool and area were fine. There are only two ladder type steps to access and unfortunately because of my back condition I couldn't use. I did get in on the first day but struggled to get out so didn't go in again. I have given a score of 4 because our experience was good. I would say it was a bit of a trek to the middle or bottom of the strip for me due to mobility. But there is a bus stop just a bit up from the hotel and taxis are reasonable. A walkway at the side of the Sfinx cuts off the corner which helps. However a nice pub, Diamonds Showbar, Red Indian , two Cypriot restaurants and an Indian restaurant all on the road between the hotel and the strip and a complete flat walk. Nameless Restaurant also a bit further but again flat. We found if we walked down to the top half of the strip it was manageable and if we ended up at Ghetto,Ripples or Jokers Square the walk back was fine. For what we paid this was good value. The staff were also friendly.

Was here 13th September for a week, in a superior one bedroom apartment overlooking the pool also the main road! Was clean, regular cleaning with maid and changing of towels, good air con in room, very friendly family run hotel, made me feel very welcome… great location, near Malmia bar and several restaurants close by, on way to protaras strip only 10 minutes walk away. I never had to reserve a sun-bed plenty of them! My only negative was that they need to take the white plastic grills off around pool regularly and jet wash them because they were very green with mould very off putting when in pool and leaning out, something that could easily be addressed when maintaining the cleaning of the pool.

Booked last minute and after reading reviews was expecting very basic. We were in a superior room facing the road. Despite being on the road we weren't woken by any traffic noise however the curtains didn't fit very well so was woken early by the light. Room was clean and spacious the only thing lacking was clothes hangers, they only provide 3! We did ask for a few more but was never provided with them. Never had any problem getting a sun lounger around the pool though this may be different in high season. The apartments are in a great location with bars and restaurants nearby and the strip a ten minute walk away. If was booking another last minute break I would definitely consider staying here again.

They gave our 4 persons room by mistake to a couple because of surname similarity even though they told us that they would need my wife's ID to check in as the reservation was on her name. We had to wait for more than hour to get us another room. We went to the room and the floor was still wet, so we had to wait for another 15 minutes. Although mistakes can happen, we still havnt received an apology or just a sorry. When i requested an update from the guy at reception, he would not answer. Nor when i told him that we had been waiting for more than an hour at reception without air conditioning and with 40 degrees outside. Room was dirty, papers under the couch/bed and spider webs above curtains. They would only empty our bin every other day. Rotten wood furniture and air conditioning could not be adjusted. We asked for a remote control and they told us we do not need as temperature cannot be adjusted. It is a central a/c unit for all apartments and woth just one option, ON or OFF!