The Golden Coast Beach Hotel

Very pleased and happy with massarge look after everything explained and no rush came out feeling 100%

I had a back naddace with Mohamed And it was great

Overall, a lovely hotel in a great location. It hasn’t got much around it (shop and a couple of bars on the road but then a short walk into Pernerna). Bus journey into busy protaras, we usually stay in protaras but I much preferred my stay here location wise in the high season! Pool area and beach were stunning! Amazing views! The hotel and rooms are very nice, clean and great storage! Drinks are great on the all inclusive! All branded! The only thing I found let the hotel down was the food, breakfast was great but lunch and dinners we really struggled in the main restaurant. However, the 2 al carte (Greek and Italian) amazing!!!!!! Probably the best Italian I’ve had! It defo got busier towards the end of our stay and it got quite rowdy (lots of shouting, swearing and people just leaving cups and drinks everywhere by the pool) and busy but that’s just luck of the drawer of who comes! I did find the weekends especially Sundays have a few locals in the pool and they would help themselves to the kids toys and be quite rude and push in on the queue for the slide. Couldn’t get a late checkout room which was a little disappointing but was told able to book a space at the spa for a shower. This is where the experience took a massive negative turn!!! We was given a time slot from 4pm for 5 of us to have a shower (including a 3 year old), it got to 4:40pm and my husband was the last one to have a shower, we was told we only had until 4:45 and he won’t have time. So he ended up not having a shower and I found the spa staff incredibly rude at this point, as I walked out of the shower room with my hands full to be told to move the towels I used out of the room! To which I responded I will remove once I emptied my hands and then was ushered out after being told my husband won’t have time to have a shower although we still had 5 mins left but because other people turned up we was turned away. He ended up having a wash down in the indoor pool shower. We then wanted to get some food from the snack bar as we hadn’t eaten since breakfast to be turned away as we had ‘checked out’, after arguing we was then able to get some food ordered. It was like the moment 12pm hit and you had to checked out of your room, the hotel just didn’t care! Overall, a lovely family holiday, just an unnecessary stressful last day which could have been handled better by the hotel.

Very much appreciated the time Mohammed took to get myself prepared for the experience, very professional and enjoyable thereafter would highly recommend.

Mohammed was excellent with his massage. Very good experience and friendly.