Park Punat by Falkensteiner

The location of the hotel is stunning - directly opposite the bay of Punat and so there are amazing sea views from the rooms and hotel grounds. However everything else is not worth the money. Unhelpful check in where we received no information on the hotel and no help with our luggage. It wasn’t straightforward finding our room either. The rooms are tiny and have not been renovated in ages. The bathrooms are straight from the 1970s and are none too clean. The bed sheets are too small for the bed and come untucked every night leading to a poor nights sleep and the pillows are old, flat and lumpy and the reception informed us that there weren’t any alternative pillows or sheets! We had booked half board but the food is not the standard expected for the price paid. It was mainly reheated frozen food. The other hot meals were either undercooked or really overcooked and with heart-attack inducing levels of salt. Clearly there’s no professional chef in the hotel. The desserts were either fresh fruit (the same fruit each day) or cakes made out of dried packet mixes. Drinks with the meal were included but these were all served from a common drinks fountain and so the quality of the wine was poor. Fortunately most days there was fresh pizza which was very good but should you really pay nearly €300/night for a tiny outdated room and pizza? We would not stay in a Falkensteiner hotel again if this how they manage their properties.

- Rooms are really small - Black mould on the corridor on the second floor - Food is not good quality exept pizza and something from the breakfast - Food = some semi finished products (from frozen foods), overcooed pasta - Layout of kitchen area / Too many people storming at once - The sea in front of the hotel is slimy, you have to walk for 5-10 min to a better beach - Elderly people at the hotel in September - Beds are not comfortable at all - Cell tower on the building - strong radiation + Pool area and sunbeds + Kids playground inside and outside + Food variety + Staff ok + Small gym area

Hotel exceeded our expectations! The location is excellent, and you can choose whether to swim at the beach or in the pool. The staff was friendly, the food was very tasty and varied, and the rooms were neat and clean! This was our forth time there and we'll be coming back again for sure :)

The staff is extremely friendly, helpful and they try to make the stay in the hotel as pleasant as possible. The room was clean, tidy and equipped with all the necessary things. The food is very tasty, varied and freshly prepared. The hotel is in a great location. I will definitely come back.

A nice hotel with excellent staff and an excellent animation team, fun for the whole family, I recommend it to everyone. We especially enjoyed morning training in the pool, afternoon games for children and adults and evenings with open-air cinema and music quizzes. Hope to come back next year again.