Hotel & Residence Umag Plava Laguna

I give this 3 stars because the room was good, beds comfortable etc. But the rest of the hotel was pretty grim. Low grade package tourism at it's worst...bright lighting everywhere, appalling piped muzak everywhere, poor quality breakfast and staff variable. Thankfully only here for one night on our cycling trip but we slept well.

We stayed in this hotel for a mini vacation with our granddaughter for 4 days. We were just before the hotel closes (end of season). The hotel was full. We had a room with a balcony and a sea view - wonderful. The room was big, clean. A cot was prepared for the granddaughter. The bathroom may be a bit dated. The choice of food (breakfast, dinner) was large and it was good. Most of the staff were very friendly. Only the employees who cleaned the tables in the dining room were in a worse mood. We didn't go to the pool, because there were always a lot of people. We preferred to take advantage of the beautiful sunny days for walks.

On paper this hotel looked best on our trip but reminded me of a cheap pensioners hotel on Costa del Sol. It was packed and breakfast was a scrum. Aircon poor, shower broken, keys to room kept failing . No free water and shop shut with bar water 4 euros a bottle. Taxi or 30 minute walk to town. Won’t go back when come to this beautiful part of the world again

Great resort, rooms nice spacious and clean. bathroom large , Room had fridge. resort had breakfast, you could get all inclusive but wanted to see other dinning options in area. 50feet from sea and beautiful swimming area. places to layout all set up. they supply umbrellas and towels as needed. stairs thanks rails to help you get into water. advice wear water shoes , rocky inside water. breakfast large selection. have a spa and other stuff in hotel . Massage on site. indoor and outdoor pool. outside sitting with bar. to get around there is a type of train to get around area. Simple to use. staff friendly and helpful. good for family and romantic getaway

We required some room facilities through hotel application form but it seems nobody reads this. Also the receptionist didn't inform us about additional facilities we can use so we had to remind him. Restaurant food is ok but there is a feeling that there is not enough stuff and that they cannot prepare tables on time. The room was ok but needs renovation. Cooling unit was leaking and during the first night ceiling fell on the floor and we had water all over. Hotel reacted fast and during our breakfast they repaired the ceiling. After repairing water was steel pouring from the climate but ceiling didn't fall again during our stay. Room was cleaned every day and that was ok. Last day we spotted cockroaches on the floor.