Mövenpick Resort & Spa El Gouna

Fantastic food and customer service

We have just returned from another wonderful trip to the Movenpick in El Gouna and as always it didn’t disappoint.. All the staff are an absolute delight, always with a smile and eager to help. We must make special mention to Sayed who looked after our room in cluster 7, he went over and above to make our stay extra special.. Thank you to everyone. We will be back soon.

Very nice, good location very service-oriented and friendly personal.

Have had a lovely stay. Very friendly hotel with really helpful and super friendly staff. Food in the oasis restaurant at lunch time is great and the Egyptian restaurant is fabulous. No problem finding sunbeds and pool towels provided that are large enough to cover sunbed. Our only small comments would be Great location able to walk to downtown or get a tuk tuk the fun pub could do with a refit. It is really the only bar in the evening and as it’s cold at night you can’t really sit outside. Could do with another bar area in the colder evenings. Hairdryers in room could do with being more powerful for people with lots of hair. Some rooms could do with a refurb. Avoid the Beauty Salon. Booked for a facial and they had some one come in the very small room to get legs waxed next to me. Very unprofessional. The spa however was great. The Hamman is a must do. Negotiate with the sales guys for discounts.

This was our second time at this hotel. We had a great time. The hotel is very cool, with a beautiful beach and a wonderful garden. Everyone is very kind and helpful. In the restaurant, Mahmoud, Reda, Mustafa were very nice. And in the Lagoon restaurant, Maher, Mr. Ahmed and Andrew were very nice. Everyone does their job very well.