Reef Oasis Blue Bay Resort & Spa

Absolutely lovely resort. Arrived 3 days ago. The staff are very friendly and welcoming. Nice atmosphere,plenty do do for all ages. The rooms are very spacious, always kept clean. Hamdy was especially great 👍 nothing was too much trouble for him. He’s very respectful and polite. Food was lovely . Plenty of choices. WiFi was great. Got good coverage all over the resort. Would definitely come back.

Wow what can I say. It has been by far one of our best holidays in a long time. When we arrived the hotel had left some very much needed food in our rooms as it was a late flight. This set the tone of our whole stay. The rooms were nice and clean, the whole resort was clean and the gardens were well maintained. The food has been great though out our stay. Especially in the Sunset Court. The service there was excellent from Wael, it was 2nd to none. Our favourite spot was round the infinity pool were Ahmed looked after us so well. He was great with our daughter and made sure we had a great supply of drinks. He made our holiday for us. Emma from Guest relations has been splendid. One of our family members fell ill (nothing to do with the hotel) and she made sure we were OK and had everything we needed and kept checking our family member was ok. At the start of the break there was an issue with the entertainment not having any English translations but as soon as we mentioned this to Emma and the General manager it was sorted there and then. The General manager was very apologetic and the we noticed an immediate diffrence. That was the only negative of the whole break. We never visit the same place twice but we are seriously considering coming back next year as it was so good. Keep up what your all doing and thank you for listening to us when things weren't right. It made a real diffrence.

Exceeded all expectations . Travelled as family with 15 yr old and 11 yr old. What I loved Rooms spacious clean with everything you would need and tea and coffee facilities and a stocked mini fridge with soft drinks Staff went above and beyond all the time friendly , curteuous and remembered what you liked. They work extremely hard Choice of food and restaurants 💯 particularly with one very fussy eater. There were always choices for children including chips, often nuggets , pizza, pasta. Lots of quiet areas if you so choose, pools, seating eating. Access to great beach for snorkelling. Ease of help to travel outside of resort if you so wished. Entertainment - didnt watch but husband and daughter watched a couple of bands they really enjoyed. An excellent hotel who put customers happiness at heart if everything they do We did a couple of trips out boat and snorkelling through TUI which was very safety concisous .. counting people in and out and swimming with those more nervous with a ring You could hold on to. Youngest got a bit spooked snokelling to shore and a Guide took him and swam With him All the way to shore talking and re assuring him. Desert jeeps/ camels and Bedouin night- excellent hosts and very interesting star gazing with telescope. That was a magical experience.

Just got back and I must say a mixed review but overall a poor experience. Rooms and hotel environment very clean... staff are fantastic, always friendly and helpful and go out of their way to give you great service. The house coral reef was fantastic.... The food however was a big let down... whilst there was some variety their use of a hot hold was not quite there as a lot of food was only just warm or even cold ( that was at the start of service). No kids section for them to choose but being fair as my granddaughter had allergies they did cook chicken nuggets to order for her. The most disappointing aspect was the entertainment, unless you were fluent in Russian then you wouldn't feel part of the evening whilst I do recognise that English were in a very small minority the hotel should understand we still need to be catered for... the lack of English was even evident at the kids mini disco where my granddaughter was every evening. My wife and I go to Egypt 2 or 3 times a year and try to sample different hotels and as much as I enjoyed the coral reef off the hotel would not go back... which is a shame as there are some good points but decent food and unbiased entertainment is a must on holiday.

Just returned from Reef Oasis Blue Bay. We have been to sharm before but first time to this hotel. On arrival it is clear this is a quality hotel. The ground are manicured, the gardeners do a fantastic job. They are so friendly too, always saying good morning when we go to breakfast. Going with TUI means we could eat in Sunset court which is so much calmer and quieter. Again the staff are very welcoming and nothing is too much trouble. TUI guest also get to eat once in all 3 of the speciality restaurants which is a nice touch. The rooms are nice and spacious. We initially got a room near the quiet pool. Which was ideal. The block are being decorated and unfortunately we had to move after 1 night. The room we were moved to really needed a refurb more as so much was wrong with this room. The following day we spoke with Emma from guest relations and she arranged for us to meet with her manager. We were moved to another room, this was a ground floor suite opposite the quiet pool again. So 3 rooms in 3 days, we were fed up with unpacking and repacking so we stayed with this room for the rest of the holiday. At the champagne welcome meeting for TUI guests to meet the management team we meet the General manager of the hotel. He was apologetic about our issues with rooms and shared with us his vision with the hotel. There is no denying the hotel is 20 years old but the plan is full steam ahead to bring the hotel to where it should for a 5 star. The hotel is also being extended to add another 300+ rooms with swim-up rooms and sea views. This will bring the hotel to 1000 rooms. The building work was very quiet and didn’t disturb our holiday at all. The beach is lovely with its own lifts to take you down, on the middle floor is a restaurant on the bottom floor is the beach with its own towel station, snack bar and toilets. Again really well kept. There is a activity pool outside the bay view restaurant where the entertainment team are. There is at completely the other side of the site z children’s are with kids club, play area, snack bar and towel station. This pool is huge too with water slides. Our favourite pool was the adult only Relax pool. The lifeguards help with towels and pillows. Big shout out to Gehad who kept us hydrated all day and plenty of snacks brought to us. He let us know when it was beer o’clock ! Fabulous guy so friendly and funny we would return to this hotel just to be spoiled by him :-) In the evening we ate in Sunset court again it was a mix of Asian, Indian and Chinese we said it was like having a take away every night. Always plenty of choice and quality food. So clean tidy and well managed, again the waiters were fabulous and catered for all that was required. We did eat in Bay view 1 evening but found it loud and more hustle and bustle but staff were again very welcoming we just preferred the relaxed feel of Sunset court. Lots of entertainment in the evening. The was a 24hr pub it was dark and absolutely freezing in there. The Caribbean bar which had its own roof top terrace and live bands every evening. Then there was the main entertainment through the shops. This was where the mini disco is followed by the nightly shows. Because the site is so big there are golf buggies and a bus which picks up and drops off at the bus stops constantly which is ideal if you have young children or cannot walk that far. Overall we had a fabulous 2 week and will return without a doubt.