Stella Di Mare Beach Hotel & Spa

⭐️⭐️ A Disappointing Experience Unfortunately, our stay at the hotel was more disappointing than we expected. The biggest issue for us was the service and the lack of follow-up from some of the staff. Several times, we asked for help with different things, and we were simply told “okay,” but nothing was actually done. We had to repeat our requests several times before anything was taken care of. For example, the telephone in our room was broken. We reported it, but nobody came to fix it during our stay. I also lost some things on the balcony and informed the staff, but unfortunately, nothing was done about that either. We also found some of the breakfast staff quite unfriendly and, at times, rather rude. What was especially upsetting was that one member of staff made inappropriate comments towards my friend and me and called us “pirates.” We found this disrespectful and completely inappropriate. What made the situation even worse was that he never apologized or showed any regret for what he had said. Guests should feel welcomed, respected and comfortable at a hotel. Unfortunately, we did not always feel that way during our stay. On our last day, nobody even asked us how our stay had been or whether we had enjoyed our time at the hotel. The hotel itself has nice surroundings, but good service, communication and respectful treatment of guests are just as important. Unfortunately, this was not the experience we had. Overall, a very disappointing stay. We hope the management takes this feedback seriously and addresses these issues.

What a wonderful hotel! The service was excellent, and we really enjoyed our stay. The restaurant was great, clean, and welcoming. I would especially like to mention one of the staff members. He always welcomed us with a smile, showed us to our table, and served us very quickly. He always asked if we needed anything else, if there was anything he could bring us, and how we were doing. He was simply an amazing person. We need more people like him! I give him 100%! His name is Mohamed Talat. Absolutely amazing — 100%! 👍👍👍

An exceptional experience in every way, from the professional service to the beautiful details and comfort of the stay. Thank you for your wonderful hospitality and for making our visit unforgettable.

Thank you to chef Santhana,for all his hard work for a wonderful and delicious food, he provided for us whilst on vacation, each time he was in the kitchen it’s me and the child very because we also knew that we have a brilliant food in the morning or evening.

We had amazing time by Stella thank you for everything God bless i found kart for Room and kart for towel to Beach in my back by my next time going in september or oktober i will bring back thank you very much for your care!