Xperience Kiroseiz Premier

What a fantastic hotel, so much to do, easy check in, shown to our rooms 4404/4405 amazing straight out of patio door to Tropicana Pool, quieter area with pool bar and low music perfect. Karim was great and the service from his bar spot on. Our room was amazing and the lad who looked after us everyday left some amazing animals made from the towels. Restaurants service was best we had for a long time so many waiters to help Bavly greeted us everyday Hello Miss Karen, can I get you drinks. Ashraf has the restaurant running very smoothly and such good quality and choice. The Indian was so good we went twice and we loved the fish restaurant Nathan’s , some had the mixed grill instead of fish superb 👍 If you meet Essam Fawzy Shenouda he is lovely , very friendly always checking things are running smoothly , it’s clear the staff love him . Waves bar is the sports bar ran by Beshoy great bar, we spent moats nights there watching footy, quizzes, karaoke and having fun. We went to Hardrock Cafe with Lily from Entertainment brill night out, bus trip £25 per person includes drinks. Red bar is very relaxing and Emad and Captain will look after you. Everyone from guest relations to booking the buses for the beach, reception staff cannot do enough for you. So many sunbeds and pools, no need to get up early. We even tried the water park , getting a bit old for that now but we loved it . Will defo be back, don’t listen to negative reviews as some just look for problems.

Everything about this hotel is amazing we have had absolutely no complaints. Food can be a bit boring but personally i think that’s just the british palate!! Kerolos at the Premier pool bar is just amazing! He always made sure we were hydrated and is such a hard worker and very nice happy man! Thank you all.

Avoid like the plague. This is the worst hotel I’ve ever been to in sharm. The hotel staff are rude and racist, the food is bland and dry and they all want money. They see you as a mark and try to swindle you out of money any chance they get. The rooms were dirty and bathrooms had broken items and mold all over. Our safe was broken and toiletry’s had a weird smell like they hadn’t been washed properly. The spa was horrendous do not pay more than £25 for this. The jaccuzi was dirty with questionable brown substances floating around. The steam room was unsanitary and Hamam was a joke. Every day there were people kicking off in the reception due to staff incompetence or them trying to swindle you out of more money . I would avoid this hotel at all costs just pay a bit more and go somewhere decent like Rixos. This is a 3* at most and that’s generous

Spent a family February half-term at Kiroseiz Premier/Parkland from the UK, and feelings of the week are mixed. Firstly, it has a great water park, pools, and clean rooms, and the staff were excellent, but offset by average food offerings (we have stayed in other Egyptian all inclusive resorts but this one was not great), an aged bathroom (our shower was very poor), really dirty changing facilities in the spa if you have a late departure, and inflexible feeding arrangements with late flights - we paid for 6 meals and got 5 !! It's a nice place and looks impressive but felt the general quality is on the lower end of the market and is certainly not a 5 star resort.

We stayed here for two weeks from Feb 8th to Feb 22nd and had a fantastic holiday.The hotel is very spacious and very clean.The food here is always hot either in the Buffet or the a la carte restaurants.The staff are all friendly and looked after us all the time. Muhammed in the Atrium Buffet restaurant is your main man and looked after us ALL holiday.I would totally recommend this resort for your next visit ti Sharm!