Caramel - A Grecotel Resort to Live

Our trip with my girlfriend was a quick thinking decision. In a search of summer days (It's late October) we hopefully chose Crete. A lot of options in this huge Greek island but we were specific looking for something small & quiet. During booking we had seconds thoughts due to higher room rates than hotels close by... However....Caramel proved to be the best choice!!!! Elegant room, amazing food, exceptional costumer service!! Thank you little gem

This is a great hotel; fantastic service, good food (both buffet, à la carte and lunches), spacious rooms, suites and villas and great atmosphere. Although the hotel has been fully booked when we have been visiting, it never feels crowded and the atmosphere is always elegant and calm. We love the boutique interior and the outside gardens providing green areas between suites/villas. I also must give credit to the staff who is incredibly service minded and kind. Highly recommend!

A delightful Hotel and a bright example of what Greek hopsitality is all about. Beaitiful rooms, spotless clean, stunning gardens, very enjoyable and relaxing swimming pool, a lovely brasseries by the pool which turns to a gourmet a la carte restaurant in the evening and one of the best breakfasts we have ever experienced in Greece. Above all exceptional service with immense attention to the detail from hello to goodbye.

We stayed at Caramel last week and can only praise the hotel. The accommodation was fantastic. We stayed in a bungalow with private pool. The hotel accommodation is arranged in separate buildings surrounding an amazing central pool and has a relaxed village feeling. I cannot praise the hotel enough but what makes it so special is the friendliness and helpfulness of every member of staff from front desk restaurant staff and room attendants. Nothing was too much trouble. I have to mention especially the young team led by restaurant manager Alexandros and Soula who lead them with friendliness kindness and humour. We loved staying there and would not hesitate to recommend to anyone .

Exceptional hotel. Class all the way. Really friendly, professional and smiling staff. Very, very clean and nicely finished rooms and the whole property. Great breakfast. Higly recommended.