Grecotel Casa Adele

We returned home a month ago, but the wonderful feeling from our two week stay is still lingering, and once again, our expectations were completely surpassed. This was our fourth consecutive year here, and it speaks volumes that many of the same staff members are still here year after year. From the moment we arrived until we checked out 14 days later, we experienced warmth and helpfulness far beyond the ordinary. The team’s approach is wonderfully professional yet familial, and everyone makes a genuine effort to give guests the best possible experience every single day. Whether it was the smooth welcome at reception, the personal and attentive service in the dining room, or our fantastic chats with the chefs, every moment felt special. We also made regular use of the gym, which is clean, well equipped, and spacious enough to never feel crowded. We truly have only positive things to say and are already looking forward to returning next year!

We had a wonderful time at Casa Adele. The 4 of us stayed in a 1 bed apartment, plenty of room for us all with a great sized balcony that looked over the pool. The best part of the stay though was the level of service from all the staff at the hotel, we didn’t need much as we’re well catered for but every encounter was polite, professional and courteous from reception to spa and lifeguard team all the way through to maintenance and cleaning staff. An excellent hotel, great food and facilities with excellent staff and service. Rethymno itself is a great little town to explore with kids as well.

Fantastic engagement from the staff. Friendly and fantastic service. Always with a smile. Two occasions small children in the gym, yes with parents, but they can hurt themselves. They should not run around in there at all. Because it’s not a playground.

Thanks to Grecotel, our family had great vacation in Crete. The hotel is beautiful, the room confortable, amenities clean and practical. Our kids had great time in the Kids club. The food was good, The team so kind and professional. Thank you Irini, Matteo, Nektarios and all the team. We will definitely come back!

very friendly staff cool place with great amenities nice food and customer service thank you Sofia, Nektarios and Vicky and the great Chef!