Iberostar Waves Creta Panorama & Mare

We have just spent a week here and really regret not making it two! Loads of pools and the water park is a massive hit with our 5&7 year olds! The restaurants on site are great with plenty of variety for the adults and plenty of beige food for fussy eaters. Every pool as a bar so it’s easy to get regular drinks if you’re all inclusive. We stayed in one of the standard bungalows which is more than enough for the four of us. We had a pool less than 1 minutes walk from our room as well as the water park in about 5 mins. The staff are all extremely welcoming and friendly and all made an effort with our kids. We didn’t take full advantage of the entertainment on offer as our kids aren’t too into that yet but they were never bored. We also took advantage of the local “train” to the nearby village and lottie watersports. Would definitely come back! P.s. the sunsets are glorious!

The resort is set out brilliantly, with beautiful landscaped gardens, from the moment you arrive you feel relaxed from a glass of sparkling wine or flavoured water to the easiest check in i ever had, to your luggage taken to your room and a tour of the resort, we stayed in the garden room and was surprised to find we had a garden and sea view, the room is generously sized with fridge and the important kettle, the shower was excellent, housekeeping was excellent and our room was spotlessly clean, the restaurants were fab, highly recommend, the food was lovely in the 3 restaurants you reserve which was simply done on the app, the main restaurant was pleasant with the usual all inclusive options, and you can get a hot drink at lunch and dinner which is unusual but a great plus. The resort is spotless and the staff work hard to keep it clean throughout the day, there is a supermarket that is very reasonable priced, there are bars throughout the resort open during the day and water hydration towers so no you don't need to queue at the bar. But what really makes this resort are the staff, every single person we met was lovely, friendly, happy to chat and genuinely interested in getting to know you, the animation team were very present and interacted, and they put on great day activities bit jealous i wasn't a kid and highly entertaining evening shows, the water park is great but doesn't impose on the rest of the resort. Loved the diversity of the staff and they are a credit to the hotel and really add to the experience, the beach areas are clean with little coves to swim and snorkel in, with sunbeds and umbrellas, the star cafe has excellent food and drinks and a water hydration station. There are also toilets and a changing room. I would highly recommend this resort.

very good massage from RS came to the hotel with my family and had a massage from RS

Everything very good we enjoyed a lot

I have just returned after a 9 day stay at Iberostar Waves Creta Panorma with my family (6 adults 2 children under 10). We had an absolute blast! All of the staff at the hotel are so kind and friendly; it feels like they just can’t do enough for you. I’d especially like to thank the housekeeping staff! They tidied and made up our room, even on days where we didn’t select the “make up room”. I don’t know how many times they changed our bed sheets but it was more than I would have expected! They kept our room immaculately clean and the bathroom was always spotless with fresh towels. Housekeeping work so hard and have such an impact on the visit without you realising, so thank you to those. A huge thank you and recommendation for the spa as my partner and I both booked a couples deep tissue massage and facial ritual as recommended and organised by Maria (who was always so helpful and friendly). Our treatments were with Rs and Rakhi and they were both brilliant. They allowed us to both deeply relax and even fall asleep at times, but did also check in to ensure we were comfortable throughout. I’d also like to thank the staff who worked at the swim up pool bar (I specially remember Joanna - she was so friendly and accommodating throughout our visit, as were the others, I just unfortunately can’t remember their names, although it was another young girl, and a young man). We spent a lot of time at this bar as a couple and everybody who served us were lovely. As a group, we all enjoyed the food at the buffet, and at the on-site restaurants. I recommend the cocktails at the Italian restaurant! And a visit to the restaurant at the top of the resort by the paddle courts is a must, we went there twice and was our favourite meals. My partner is coeliac and he did have plenty to choose from at meal times, although it was more limiting so just be aware if you’re visiting as a coeliac. They did have a separate GF section at breakfast and all the food had signs which listed allergens so he knew what to avoid, and most of the staff were very knowledgeable when we asked about GF options. I could go on and on about how lovely the hotel was overall with the facilities and activities that went on; from the entertainment team doing daily pool activities / games , to having things such as the magic train and Lotties water sports both on site to have trips out- the resort has everything you’ll need! My parents have rebooked to return next year already and we’ve only been home 3 days, so hopefully that helps you decide if you would want to visit here for your holidays.