Kernos Beach

Very nice massage from Hélène! Thank you very much! Relaxing and good atmosphere.

Staff was fantastic. The weather in late April did not allow us to take advantage of the outdoor amenities. But the location allowed for easy walking to restaurants and shops.

Just back from a wonderful break with friends to this beautifully situated hotel, right by the sea and it’s sandy beach. However that is about where the positives stopped. There are no lifts, and no offer of help to carry luggage to rooms. Rooms with sea views have no sun at all, bungalows have a bit of ground and you can find the sun, so mountain facing rooms have the best sun. Rooms in the main building are, in my opinion poorly lit, only one pillow each, but staff happy to bring extra on request, no kettle/tea or coffee making facilities, some kettles are available if asked for but they are limited. Footpaths around the site also poorly lit! Then there’s the restaurant, cold/lukewarm food, the variety of food is fine, lovely salads etc. but the ‘hot’ selection was heated by burners not heat lamps or water baths, so no way it could be kept pipping hot! So, so disappointing for a 4-5star hotel, it could have been so much better. Staff average, the taverna was a good find which was on site, good service from most staff but perhaps a few more on breakfast service would speed up the supply of tea and coffee, serviced at table…..long waits for hot water for that early cuppa us British love! Would not return, such a shame!

Good: staff friendly, unless you don’t order alcohol for dinner, great beach, spacious beautiful garden, free parking for a rental car Not good: house keeping, lots of guests had to change rooms, we booked superior bungalow and had no shower door, only one sunbed for two people, the food was terribly ungreek, always the same, we went out for dinner most times, drinks are not included in halfboard, wine is 18 Euro per 0,375 l, breakfast almost like dinner, you cannot help yourself to coffee, there is no choice of tea, only three sorts of juices, you have to pay 10 Euros accommodation tax per night and you are told so at the end of the stay,

The evening meal is shocking! This is not what I would expect from a four star hotel. I can’t believe TUI would still endorse this hotel. Lukewarm food, nowhere to sit, miserable & rude waiters. Get your act together please. The grounds, rooms & beach are lovely, but the food lets it down! Would definitely never recommend. Go elsewhere! Don’t bother to spend your hard earned cash here.