Minos

I have mixed feelings about this hotel , I arrived late almost midnight my cases were taken to my room for me which was nice the room was nice and there was 2 bottles of water in the fridge for me on arrival . However every morning the cleaners started around 730am and the walls between room are so thin you can hear every bit of noise from someone sneezing or coughing or the TV on cleaners hoovering in corridors pre 8am when I come away on holiday I personally don't wanna be woken up every morning so early by noise , I arrived on Sunday my room wasn't attempted to be cleaned until the Wednesday or Thursday and even then it was a thorough clean no bedding changed floor not swept or mopped all that had been done was new towels bin emptied bed cover thrown down toilet cleaned by the Saturday I had to physically ask for my bedding to be changed then on the Saturday I came back to find my hotel door wide open which I had shut upon leaving to find someone from hotel had been in with a gift of olive oil which was a nice gesture but to then leave my door open luckily nothing had been stolen from my room as I did have my tablet , jewellery in my room so unfortunately I won't be re booking this hotel

We had an amazing week stay at Minos Hotel, every single member of staff were very welcoming and genuinely couldn’t do enough for you! We arrived quite late and the reception staff were very helpful by taking our cases to our room and offering us a drink whilst filling out forms etc. We realised we had an upgrade to the newest part of the hotel and the room was absolutely stunning. Special shout out to Timothy who was such a sweetheart, brilliant with the kids entertainment and always up for a chat! We will definitely be visiting again!

We had such a wonderful stay at Minos Hotel. The room was beautiful, comfortable, and exceeded our expectations in every way. The all-inclusive food was absolutely incredible, with a great variety every night , there was always something new to enjoy, and every meal felt like a treat. What truly made the experience special, though, was the staff. They were so attentive, friendly, and always on hand to help with anything we needed, making us feel completely looked after throughout our stay. A special shout-out to Timothy, whose kindness truly stood out. He lifted our spirits every single day and went above and beyond to make our stay even more enjoyable. We’ll definitely be back!

Some of the staff friendly.. we upgraded our room as the first room was ok but wasnt brilliant.. had trouble getting our room cleaned , we had to put the green light on at the door which we did and all they did was fetch clean towels , had to report it twice and finally got it done properly the day before we left but they didn't touch the balcony as stuff was spilt there causing ants .. this wasnt the worse bit , my grandson and family was next room but one and he went in his room one night and all the wall came crashing down onto his girlfriends leg cutting her and broke her toe , it just missed the kids heads .. then the receptionist wasnt very helpful saying oh you havnt broke your toe its ok didn't help her at all

Had a lovely 6 days here at the Minos Hotel. Made me feel like it was a home away from home. The front desk team were incredibly welcoming from the very start until the very end. Joana and her colleague ( I do apologise I cannot remember his name) were extremely caring and thoughtful. I would highly encourage anyone travelling to Crete to visit, they will make you feel like you are part of the family. The team in the restaurant were also so lovely every time we had dinner in the hotel. Will be back for sure !!!