Nana Royal (ex. Aldemar Knossos Royal)

The best we've been to..absolutely loved this place which is a haven with top food and all quality drinks. Loved the balinese beds overlooking the rocks with fresh fruit brought around hourly. We'll be back.

A really nice stay out second time coming it is a great atmosphere and a wonderful facility the sports bar is a great place for evenings and we had noise outside our room and emailed front desk and they moved us to an upgraded room that day and they were also accommodating to my daughters medical needs

Wonderful resort with the best facilities and friendly staff. We have returned to this resort seven times over the last few years We return simply because as an all inclusive resort you really have everything you need. From checking in and being whisked to your room by one of the friendly knowledgeable porters on a buggy to have them explain everything you can possibly need to the restaurant staff that have become friends. We see the same friendly restaurant staff every year who welcome us back with kindness and respect it really does make the difference. The resort is quite big but easy enough to get around and nothing too far away. Plenty of pools restaurants and bars all easily accessible. We are returning in May for another wonderful stay. Can’t wait to see what new experiences they have this year

Nice hotel overall but didn’t feel five star. THE GOOD: Lovely grounds, very clean and beautiful views. A good location which is very close to a couple of local shops and a short cab ride from nearby towns including Malia. Some great staff, particularly in the Thalassa Restaurant. It was a while since I was there now but I remember the manager (I can’t remember her name but is was a nice name) and Maria in particular being very warm welcoming and accommodating. If you like to do a bit of a workout on your holiday, you’ll struggle to find better gym and sports facilities anywhere than here. Their sports centre is amazing Food was generally very good in both the buffet and restaurants with a lot of choice. Salads and tomatoes were amazingly tasty and fresh. Restaurant staff couldn’t be faulted for breakfast and dinner times. Always ready to help and very welcoming. NOT SO GOOD: Unlike many other five star resorts I’ve been to. You literally have to get up and get every single drink yourself. For the cost and for a so called five star hotel rated one of the best in Crete I’d expect to at least not have to get a drink myself while at the pool at least once on an 11 day stay! The beer is frankly awful and you have to use the tap to get it which usually gives you 80% froth every-time. Sometimes they just didn’t work at all. Kids drinks were cheap from a machine and tasted flat and overly sweet. The entertainment was overall quite lacking. Not much happening in the evenings and the animation team if I’m honest were the laziest I’ve seen at any hotel. It felt like they came out in the morning did a welcoming dance and you’d barely see them again. I appreciate not everyone wants to get involved in activities but there we’re literally people waiting to play water polo and they just couldn’t be bothered to ask anyone with one guy actually just walking past the pool on his phone. They rarely asked anyone to do any activities when the times came so for someone who likes to do some light activity during the day and meet people doing it…. It was a bit boring if you want to do anything outside of the group of people you travelled with. Was a nice hotel. 5 star in looks and in some areas but drinks and day service when not in the restaurants…… absolutely not. Some areas were excellent but if you are looking for five star service and good entertainment. This isn’t the place for you.

This was our 7th visit to this wonderful hotel. We opted for a sea front room, as usual, and were pleased to be shown to our room overlooking the lovely beach. One of the perks of having these rooms is that you get to have your breakfast in the Thalassa restaurant which is right on the front. Here we were magnificently looked after by the lovely Konstantina, Maria and Kostas. They always treat us like Kings and Queens and cannot do enough for us. Maria is always so happy, and Konstantina greets us like family. As well as the Thalassa, Konstantina is also the manager of all of the speciality restaurants which are wonderful. The main restaurant is very big and busy, but there is always plenty of choice. We really like the Meat in and the Azurro which is Italian and wonderful. (Zorba's is great too!) Whilst the hotel is large, it still manages to feel like a Cretan Village, with plenty to see and do. We don't get involved with any of the activities, but there is always something going on, and the children seem well catered for. The beach is lovely, water is delightful later in the year, and the pools are great. Everything is spotlessly clean, and the staff all go out of their way to say hello and ask if you need anything. There was one elderly lady cleaner who particularly impressed us. We didn't catch her name, but she worked tirelessly. The staff in the main bar also deserve a mention, cocktails are pretty good, especially the bramble (Yum!) All in all, it was another wonderful stay, and we can't wait to go back again next year.