Nema Design Hotel & Spa

My daughter & I spent a fantastic week at Nema Design Hotel & Spa. It was the perfect choice for our much needed 'fly & flop' holiday. We booked the 'Essence Retreat' room which, though the room itself was on the small(ish) side, had a lovely large terrace with day beds & a fire pit. The room & bathroom were immaculately cleaned every day & the room had tea & coffee making facilities too (Nespresso coffee capsules so good quality coffee). A bottle of mineral water was left in our room each day too - a very nice touch. We made good use of the air conditioned gym which had a very good selection of weight assisted machines, treadmills, bikes and free weights up to 20kg. We booked the half board package so ate at the hotel most days. The breakfast & dinner self-serve buffets always had a wide choice of different dishes - though I have to say, there was limited option for vegetarians & only vegetables for any vegans - no vegan protein options at all. :( We didn't visit the spa but we loved around the outdoor pool with its luxurious sun loungers where you could order drinks & food which are then bought to you so you never have to leave your lounger! The absolute highlight though were the staff. EVERYONE working at the hotel were professional & friendly - they genuinely wanted to make our stay the best it could be. We would definitely return.

Very basic area. Not exclusive. Noisy neighbour apartments playing music opposite. You can hear people walking and talking in the hotel corridor whilst in the room. Bathroom is very badly lit. If you want to pluck a hair in your face, you won’t see it. The bathroom has a window, but no curtain. Meaning you wake up very early from the daylight coming in. Even when you close the bathroom door which is opaque glass. Bedsheets are supposed to look fancy, but aren’t 100% cotton. Some kind of synthetic/silk fabric which feels very cheap and isn’t for people who are allergic/sensitive. If you want to sit in a chair in your room you have to bring in a chair from the balcony. No suitcase rack in the room. The “Do not disturb sign” doesn’t go over the door knob. You need to cut a bigger hole so you can actually hang it on your door. Room numbers aren’t readable. You kind of have to guess if it’s your room or count the doors. Spa staff sell you massages on the beach, but you don’t get offered a 15% discount, like you do when booking online. There are no changing rooms with a shower. You have to change in the toilet. The buffet restaurant serves Mexican, Italian etc. food. If you want to eat Greek food only a real disappointment. One beach towel per person. So you are lying with half of your body directly on the beach chair and on a wet towel all day long. If you want to swim in the sea, forget about it. The water, waves and wind is so strong that it’s impossible and even dangerous. The beach is about 5 meter wide and you back right to street with cars etc. passing by. Very noisy. Terrible music blasts out of speakers. Not relaxing. Reception staff is very grumpy. Everything seems too much to them. The guest needs to do what they want. Very bossy. They are certainly not trained to a 5 star standard. The hotel, staff and surroundings aren’t 5 star at all. Go somewhere else!!!

Here’s a polished version of your TripAdvisor review that keeps your genuine experience while making it read more naturally: I had a wonderful stay overall. The location was perfect, and the atmosphere throughout the hotel was amazing. Everyone was so kind, caring, and welcoming, making us feel at home from the moment we arrived. The hotel was spotless, with exceptional cleanliness throughout the day, and it was such a peaceful place to relax. There were no issues with noise at all. A special thank you to Mandrin at reception, who was absolutely fantastic. From the very first day, they made us feel so welcome and were always happy to help with anything we needed. All of the staff were friendly, professional, and incredibly helpful. The breakfast was excellent, with everything fresh and a great variety of options to choose from. The coffee was also delicious. We were celebrating my sister’s birthday, and the hotel made it extra special with their thoughtful gesture. Thank you so much for helping create such a memorable celebration! The only downside was the room. It was extremely small for two people, which made it feel quite cramped. I was also disappointed with the shower, as the shower head was very small and the water pressure was weak. Despite these issues, I still felt the hotel offered great value for money, and I would happily recommend it to anyone looking for a relaxing stay in a fantastic location.

Wow & Wow 🤩 🤩Our 1st visit to Nema Design Hotel & Spa was just amazing! Such a fabulous luxury hotel. The hotel is beautifully designed & decorated. It has a great pool, its own beach bar & beach with sun loungers. It also has an amazing gastro bar where they have great local entertainment & serve some amazing food & drinks. Definitely worth a visit even if you are staying on an half board basis. The staff are so welcoming, friendly & helpful. A big shout out to Mandrin, Faidra, Giorgos, Marinasatha & all the staff too! You really looked after us 🥰 I would recommend booking one of the swim up pool rooms, as these are so relaxing. We are already booking our next trip back to this fabulous hotel. 💙🤍

We needed a couples break , for some relaxing & more importantly quality time together, and we chose the NEMA Design Hotel & Spa. From the moment we arrived and were so warmly greeted by Mandrin, we knew we had arrived at the perfect destination. A big thankyou to the welcoming reception staff, who include Janna ; Erini, Demetrius - who organised a perfect & quiet Garden retreat room for our 10 day stay. The location was perfect, close to shops , restaurants and the sun kissed beach, which in the evenings was perfect for lazy walks, blessed with a wonderful romantic sunset. There were so many wonderful, helpful and accommodating staff at the hotel, and even in the short time we spent there, they certainly made us both feel like part of the Cretean ‘family’. We also have to give special mentions to the following members of Team NEMA : Spirit, Mauro, Adrianna, Katerina,Lampros, Fontoni, Marianthi, Despina, Faidra and who can forget our man Rasti! If we have forgot anyone then apologies, and if the names aren’t spelt correctly , then apologies again.😀 A day trip to the small island of Spinalonga, was definitely worth a visit, which culminated in a tour around a local Olive factory. We cannot fully express our gratitude for the wonderful time we experienced, and it was made even more special by the people, who should all in turn be proud of this fantastic hotel and its great adults only, vibe . Thankyou for a wonderful and unforgettable holiday.