Ocean Heights View Hotel

My stay at Ocean Heights View Hotel was an absolute disappointment. This hotel advertises itself as a 4-star property, but in reality, the service and conditions barely match a low-grade 2-star motel. It is a textbook definition of "expectation vs. reality." Rooms & Cleanliness (Terrible condition): The rooms are completely run-down, and the paint is literally peeling off the walls. The bathroom was dirty, with traces of some old, dried-up glue left everywhere. The hair dryer is so ancient that it barely blows any air, making it impossible to dry your hair. To make matters worse, there isn't a single shelf in the bathroom—there is absolutely nowhere to put your toothbrush, toothpaste, shampoo, or shower gel. We had to keep everything in our toiletry bags on the floor or the sink. Food (Extremely repetitive): The food is incredibly monotonous. Every single day was exactly the same: pasta, rice, eggs, some meat, and ice cream. During our entire stay, seafood was served only once (and it was just basic mussels). You won't starve, but you definitely won't get any enjoyment from this food. Animation & Entertainment: All entertainment programs and animation are conducted exclusively in French. The staff didn't even bother to translate or repeat anything in English, which the majority of tourists understand. You end up feeling completely left out. The Beach: The hotel is located a 15-minute walk from the sea—we were warned about this in advance, so no complaints there. However, the hotel's promised "private beach area with sunbeds" simply does not exist! We had to walk to the territory of other resorts and just lay our towels on the sand. Check-out & Staff Attitude (The biggest downside): The staff is extremely unfriendly and indifferent. We were particularly shocked by the situation on our departure day. We were forced to check out of our room at 11:00 AM, even though our flight wasn't until 8:00 PM (20:00). If you want to extend your stay in the room, they demand an extra €50. But the worst part is that they cut off our wristbands immediately at 11:00 AM. Despite the fact that this entire day was paid for, we were stripped of basic necessities. We were denied lunch, and we even had to buy our own drinking water because "our time had expired." Being forced to wait over 8 hours for a transfer hungry and without water is just mocking the guests. Conclusion: This hotel is definitely NOT a 4-star property. The staff is absolutely not customer-oriented, the living conditions are awful, and the way they treat guests after check-out is simply humiliating. I highly DO NOT RECOMMEND Ocean Heights View Hotel to anyone! A ruined vacation and wasted money.

We had a wonderful stay at Ocean Seaside View. The hotel was clean, comfortable, and perfectly located. The view of the sea was absolutely breathtaking and made our stay even more special. The staff were friendly, welcoming, and always willing to help. The rooms were well maintained, and the atmosphere was peaceful and relaxing. We truly enjoyed every moment and would highly recommend this hotel to anyone looking for a memorable seaside vacation. We will definitely come back!

Ocean Heights offers a beautiful view and a home-like atmosphere, with kind people who greet you whenever you cross paths. I highly recommend this place.

just had our vacation in crete island greece, and we stayed at ocean heights view hotel. we had a great stay in that place!! the staff were very accommodating and the view is perfect !!! if i would ever had a chance to visit this beautiful island again i will stay in this hotel again. ☺️

I had a pleasant stay at Ocean Heights View Hotel. The location offers beautiful views The staff were friendly, hardworking, and always willing to help, which made the experience even better. The hotel was clean and comfortable, although some areas could benefit from updates. The food was good, but having more variety would make it even better. Overall, it’s a good hotel with excellent service, and I would happily stay here again.