Olympic Palladium

Good stay. Breakfast fairly good selection. Staff are pleasant and helpful. The room was clean. Although some areas require maintenance.

I returned to this exceptional hotel and was not disappointed. The wonderful friendly and efficient service is a joy. Rooms are very clean and beds very comfortable. Importantly breakfasts are always delightfully delicious with sufficient variety to please all tastes. I agree some refurbishment would be beneficial but this does not detract from the excellent value the hotel offers its guests. My thanks for a wonderful stay. Elizabeth Beetham

We stayed at Olympic Palladium for 17 days, during July 24 and 2 days of August. I ahev to say that we, me and my wife, have been, overall, well satisfied. First of all, the stuff is very, very polite, we didn't meet a single impolite person in the hotel's stuff. Special thanks have to go to the hotel manager, Mrs Tatiana, who was very kind, and did everything in her power to solve a problem during the second day of our stay. She succeeded to make us feel grateful towards her. Must have been the best hotel manager I've ever met-at least on of the best. Also Mrs Aggeliki on 4th floor, cleaning lady, is so polite. Secondly, the price-value for money. This hotel offered a very nice package for the 17 days of our stay, much better or better than many other similar places in Rethymno. The hotel is at a very convenient location. Not beachfront, as you may know when you booked, but other than that (and of course the money you save for same quality-or worse, beachfront), the location is just GREAT. Near just EVERYTHING in Rethymno, in walking distance. I have to say, Rethymno has many, many AMAZING bakeries, so try them out. One of them is "Chamogiorgakis" which is 1 minute walk from the hotel, try it out. Others are "Nyktaris", "Rustico", "Savoidakis". Ask about. Breakfast has been satisfying for a 3 star hotel. Not astonishing, but well enough for a 3 star. And, with some variety of eggs, which is a big plus for a 3 star. The mattress, and the bed, has been astonishing, I have to say that. Must have been,if not king size, most probably queen size bed, really enjoyed it, and the matress was great. However, the pillows were inadequate. Didn't find even one to be enough comfortable. Perhaps if I had asked, the stuff could provide me with some alternative, however I didn't ask. Nevertheless I didn't ask, but the basic pillows were below basis. Also, I have not been very satisfied from the soundproof quality of the walls between the rooms unfortunately... However perhaps it's just me for this, because it was high season, so many people around, OK, but I still believe things could be better for that matter. However I don't necessarily consider it a big problem. Also the stuff were very quick to assist us when we asked them to speak to other customers who were... loud, let's say at 1 or 3 am. Hotel has a nice view, and many rooms do provide some sea-view. I have to mention the gym, which was very big for a 3 star. I mean, you know hotels' gyms right? They are not big. This one, was equal to gyms I've seen in 5 stars. I don't mean it's huge, it's not, but for a 3*, is more than great. Overall, I would recommend this hotel to someone to stay there. We have been pleased, and I have to say that this is more because of Mrs Tatiana and the stuff.

This hotel is basic but clean and the staff are wonderful. The cleaner worked very hard, and the customer service was impeccable. We will be going there next year. Reception staff all polite and helpful. The location is great 15 mins from beach and bars and restaurants. The pool was not great but this wouldn't stop me from staying again.

This hotel is a hidden gem in a perfect location, in the old town of Rethymnon. Fantastic value for money but more importantly clean, nice bed linen, delicious breakfasts and last but not least exception service. I stayed for six weeks and you see a lot in that length of stay. Breakfast is always outstanding with lots of choice for all tastes. It is actually hard not to over eat! The staff are all outstanding from the Manager to room cleaning service. I felt totally at home and cared for which is important as a solo guest. I am a writer and love Rethymnon, it gives me inspiration. I had a wonderful stay and highly recommend this hotel. You will not be disappointed.