Paralos Venus Suites

Having stayed at a number of 5-star hotels, I would describe this as a generous 4-star experience rather than a genuine 5-star one. There are definitely positives. The housekeeping team were faultless throughout our stay, keeping the room spotless every day. The reception staff were also excellent – always friendly, welcoming and helpful, whether ordering taxis, recommending places to visit or even helping with the pronunciation of local destinations. The hotel is also a good base for exploring the area, with plenty of car rental options nearby and some lovely bars along the seafront. However, there were several issues that prevented this from feeling like a 5-star experience. The biggest problem was the lack of sunbeds. While I cannot comment on the exact number available, there were clearly insufficient sunbeds for the number of guests staying at the hotel. By 8am every morning, all available sunbeds had been reserved, often by guests who then disappeared for several hours, sometimes leaving the hotel altogether. This became a daily frustration and is not what I would expect from a hotel marketed as 5-star. It created a frustrating atmosphere around the pool and meant there was often nowhere to relax during the day. Unfortunately, our balcony remained in the shade 24 hours a day, so retreating to the room wasn’t really an alternative if all the sunbeds had already gone. The room itself was comfortable, but the balcony design left a lot to be desired. The balconies are built so close together, and at such an angle, that guests in neighbouring corner rooms can look directly onto adjacent balconies. Ours was separated from the next balcony by a wooden divider with large gaps throughout it, offering virtually no privacy at all. In addition, our balcony and patio doors were directly facing the pool area. Although this is not a particularly large hotel, it often felt like we were on display, with people around the pool able to look straight towards our room. For a hotel positioning itself as a luxury 5-star property, the lack of privacy was disappointing and made it difficult to fully relax in the room or on the balcony. Staffing levels also appeared insufficient, particularly at breakfast. Every member of staff worked incredibly hard and remained pleasant despite being constantly busy, but there simply weren’t enough of them. Waiting 25 minutes or more just to receive a menu is not what I would expect from a hotel marketed as 5-star. The breakfast itself was decent, but as we stayed on a bed and breakfast basis, I can only comment on that meal. More variety on the breakfast menu would certainly be welcome, especially for guests staying a week or longer. The hotel also misses opportunities in some of its facilities. The so-called rooftop bar doesn’t actually have a bar. Drinks either have to be carried up by guests themselves or brought up from downstairs by a member of staff. This feels inefficient and makes the “rooftop bar” designation somewhat misleading. With such a nice setting, it feels like a missed opportunity. Some live music in the evenings or occasional entertainment on the rooftop could help create an atmosphere, encourage guests to socialise and make better use of the space. More generally, the hotel lacked atmosphere throughout our stay. The larger pool was often almost silent, and better music choices, along with music throughout the pool areas, would help create more of a holiday feel. Despite staying for a full week, we barely interacted with any other guests. The configuration of the pool areas, combined with the very subdued atmosphere, didn’t naturally encourage conversation or socialising. While some guests may enjoy this level of tranquillity, we found it left the hotel feeling quite flat and lacking in character. Overall, this is a nice hotel with some excellent staff members who genuinely do their best. However, the combination of insufficient sunbeds, understaffing at breakfast, limited breakfast variety, lack of a genuine rooftop bar, poor balcony privacy and a generally underwhelming atmosphere means it falls noticeably short of the 5-star standard it advertises. We enjoyed our holiday, but based on our experience, this is a very good 4-star hotel rather than a true 5-star one. While we appreciated the efforts of the staff and enjoyed exploring the local area, the hotel itself lacked the atmosphere and ambience we would expect from a luxury resort. Combined with the privacy concerns and the ongoing battle for sunbeds each morning, it simply didn’t provide the relaxing, premium experience we were expecting. For that reason, despite having a pleasant stay overall, it is not somewhere we would choose to return to.

The hotel is lovely, nice and relaxed but with excellent service. The food is a particular highlight, probably one of the best hotels for food we have been to. We also had massages which were excellent, Ivana and Melisa really looked after us.

The hotel is outstanding. The location is in a cozy, quiet neighborhood not far from the sea. The hotel employees are friendly and welcoming. Our room was great. It’s clean, bright with all needed for a good stay. We had a great time at this place, having good food and other fun activities.

Fantastic staff. Everyone was very kind and helpful. They were attentive and caring from start to finish. Sunbeds were extremely comfortable and the hotel was spotless. The food was amazing we didn't have one bad meal. We would definitely come back. Our spa experience was also excellent. Melissa was amazing.

Very peaceful break at an excellent hotel where nothing is too much trouble for the wonderful staff. The food and service was very good and we visited the spa where we had relaxing massages (recommended)