Pilot Beach Resort

This is my third time in Crete and this was by far the best resort I've stayed at. The beach was lovely, and the resort was nicely laid out so you could always find a spot. The only thing that bothered me was the flimsy toilet paper in the rooms 😂 but otherwise it was really great. Perfect for families with children, but single couples will also find their privacy here.

Most guests are families, there are multiple activities for children. The breakfast- und dinner-buffet offers a huge variety, vegetarian and vegan items are clearly marked. The beach consists of fine sand.

Amazing Greek food, family friendly (Kids Clubs, swimming pool for kids), the hospitality was excellent and the cleanliness as well.

We had an absolutely wonderful stay at Pilot Beach Resort in Crete. Everything about the resort exceeded our expectations. The dining options were outstanding — the vast selection of food ensured there was something for everyone in our family, and meals were consistently high quality. The kids’ shows were a highlight, keeping our children entertained throughout the day while we relaxed. What impressed us most was the exceptional service and warmth of the staff. Every member of the team was genuinely kind and helpful. From the moment we arrived, the personal attention to our needs made us feel truly welcomed. We particularly appreciated the staff’s assistance with our luggage and the thoughtful gift we received at checkout — a lovely touch that left a lasting impression.

First of all I would like to say thanks to the entire team for the wonderful time we could spent in this hotel. It was great in all manners! Here some further comments: We (couple with 2 kids) spent 10 nights in the hotel (half board). The hotel is located at the sand beach. Most of the days the gently sloping beach allowed even small kids to play in the water. There are plenty of beach loungers and parsols. No fees. There is a bar available. But for heavy drinkers it might be an annoying walking distance. We stayed in a bungalow with pool view which was very spacious, clean and air conditioned. Nothing to complain. Our room was on ground floor with 10m to the pool. The hotel has several pools. Our bungalow was more at a part of the hotel with many families. So many kids, but not too noisy. The food in the restaurants was great! We have travelled to Turkey several times. But the food quality is a completely different world. Instead of cheap chicken the Pilot Beach hotel offers a big veriety of beef and lamb and sea food a long with tasty side dishes. Additionally they offer some special food experiences charging a fee. We booked the Cretan night and it was a great mix of good food together with music and dance. Also the gardening team does a great job. Beautiful flowers, fruit trees with beautiful blossoms and a well-kept lawn. There a more positive experience to share. But let me highlight one more thing: with your room key card you can pay all extras, food and drinks (if half board), spa treatments etc. No need to have cash or credit card with you. Billing is done when you check out. A hotel app allows booking of tables and spa treatments etc. All in all we were very happy with our stay and we 100% recommend this hotel!