SBH Club Paraiso Playa

The first impression when we arrived was very bad; the photos were taken 60 years ago when the hotel was built. The hotel smells like urine, and they don't clean the rooms—only turn the sheets inside out. The food is only pork and chicken, and the desserts are always the same; after 3 days, you get tired of the same foods. The hotel seems to have no owner or manager and urgently needs a major renovation and a manager like me! The hotel has great potential to be the best on the entire island, but it needs a new manager. 98% of the people I talked to said they would never return here, which is a big disappointment for the owner! The air conditioning doesn't work, the entertainment is terrible, the kids quickly become discouraged, and there's no creativity at all. I would definitely make this hotel the best in the region, after a major renovation, of course!

Worst hotel I have been I am still here, it’s been 5 days and the food is horrible they only offering pork which I don’t eat chicken and same fish every meal each day the food gets worst Rooms are not well clean Hotel welcoming is bad you do not have someone to help with the bags Have in mind that you only pay for the view to take pictures Insects cockroaches you can see in your bedroom or outside Nothing that you see in pictures related to the hotel is real ont the outside view I still have few days here and I can’t wait to go

DO NOT BOOK THIS HOTEL! I had jewellery taken from my room. The balcony and windows were locked so whoever came in had the room key. Reception decided they couldn't understand English and the manager didn't want to know and said it was between me and the police! On checking out another couple also had things taken from their room. The hotel is in dire need of an update. The pool tiles were coming off the pool and leaving sharp tiles. The showers by the pools didn't work and had heads missing from them. There are lots of reviews on here about robberies so please choose a different hotel.

Some of the people posting on here really need to get a grip. It's about expectations. It's not Buckingham Palace, It's a budget hotel and good value for money. This is my third time here and I would come again. The staff are friendly and helpful. Somebody posted a comment about one of the bar staff, which was totally out of order. The guy is friendly, enthusiastic and chirpy. Just what you need on holiday. The food is decent. Plentiful and varied. Maybe a little too heavy on the pork! Drinks are good and as all inclusive, you really can't complain. Yes there are a few cockroaches but it's a hit country, and the rooms are cleaned every day. Didn't see a single mosquito while I was here. The beach is fabulous. And the pools are good too.

The food was horrible and the entertainment was very boring. The hotel had an unpleasant smell of urine and cigarettes, and overall it felt old and not very clean. The only positive thing was the beach, which was lovely. Unfortunately, I would not recommend this hotel.