Catalonia Yucatan Beach

Not a good experience. Our room was really outdated and smelled so bad we couldn't stay one night in it. The awful smell of seaweed was everywhere. The beach was buried in seaweed and unusable. This hotel isn't a 3 star. We had to pay another $600 CAD to get a decent room on the Catalonia Riveria side. All the staff are really great especially the bartender at the sports bar. The food was ok but repetitive. The alacarte restaurants were very good. The pools we nice but not clean

The surrounding area is green and clean, and that's where the positives end. The beach and access to the ocean are only theoretical.We stayed at this hotel for two weeks. As soon as we arrived from the airport, we were greeted by a stench as we stepped off the bus, and that was just the beginning. The first night was the worst (Sunday night into Monday night) because there was so much weed in the water and it stank so badly that you could smell it in the room and it was impossible to sleep. The food was awful, unless you want to lose a few kilos or are strictly vegetarian. The selection was small and the quality was poor. It was mostly just a few vegetables (fried onions, potatoes for three courses, broccoli, cauliflower, zucchini, and a set of homemade vegetarian salads), and dry pasta, slightly touched with some kind of sauce.Very poor evening entertainment, which made me fall asleep. I don't like watching dance shows, and that's all there is to it. There are also 3 parties near the pool/beach, which are right under the windows, so it's loud and impossible to sleep until 11 p.m., and even then, their quality leaves a lot to be desired.The drinks are weak, with a small amount of alcohol counted for each drink. Hardly anyone on the staff speaks English. On the plus side, the kids club, Gabi and Sole, do a really great job and have a great approach to kids.

Up grade now if you have booked this hotel I’d give it 1 star and that’s been generous they have 5 restaurants but you can not book the steak house or the Japanese unless you up grade to the sister hotel and can’t eat in the buffet definitely not worth travelling 9 hours from the uk tui know what its like and still sell it as a 4 star holiday they need to sort things out asap

Luz is so humble. Helped us with everything

Best hotel ever. The people there are amazing, service was perfect ! Food was just wow ! I love catalonia yucatan ! I love the people there, the guy with the playboy tattoo and the pokemon tattoo was amazingly nice ! Jonas, miguel, arturito .. the shows were amazing ! Thank you Catalonio resort ❤️❤️❤️