Riu Cancun

Spent 10 days here at this resort staff and atmosphere was great especially the entertainment team at poolside full of great energy and always got everyone involved in the activities

The hotel was great and the staff as well. Buffet was good. Dinner at the restaurant, reservations not required. HIGHLY recommend. When I checked in the person did not recommend as it first came first service but failed to say that the list is long and they have a cut off time. The bartender at the pool bar are great. The mixers are super sweet.

My stay at Riu Cancún was amazing! The resort was beautiful, the service was excellent, and the food was delicious. I had an unforgettable experience and would definitely love to return!

We just got back from the Riu Cancun for our 3rd time and had the best time yet! Every single staff member is outstanding! Everyone was so friendly and we looked forward to seeing them every day! All the bartenders in the swimup pool are fast, friendly, and efficient! That bar was always packed, yet you never waited more than a minute or two for a drink! David, Eric, Antonia, Angi, Uribe, Febe went above and beyond every night to make sure we were taken care of! We loved seeing them every night! Always smiling and making everyone around happy! The whole entertainment crew were amazing! Alex, Alee, Oscar, Raul, Juan, and everyone else made sure every day and night was full of fun activities! They all have such wonderful personalities and get everyone involved in the fun, even if you’re just sitting back watching! Rodolfo was such a pleasure to see every night! He was always there to help with anything we needed! We will definitely be back!

The staff at the RIU was amazing. The building, however, is very old and the decor could use some serious updates. The walls are very thin and the beds are not very comfortable.