Riu Cancun

Good experience the service was great. They should review their room key process because having to reset the key card is very annoying. Pool closes at 7pm so you can’t enjoy it during night life especially when the beach is not an option with the seaweed. drinks, service, food and everything else was amazing

Had a amazing time we’ll definitely go back soon everything was clean people treated me very well and it’s definitely a vibe. 100/100

Fabulous hotel I’m here now in room 603. The staff are so helpful and really respectful. The food is is amazing I’d definitely come here again I’ll be recommending this to my friends and family when we get back.

Be mindful this is more an 18-30 hotel with lots of screaming teenagers.Had to side step pools of vomit some mornings. Before a maturer crowd,this kinda spoiled our much saved for & anticipated holiday. Having been to Mexico before,this was nothing like previous experiences & I was disappointed for my friends who were on their first visit. Main pool was so noisy,thankfully we found the quieter pool near the corner bar. Staff were excellent & nothing was too much trouble. Food & drink really good & all round,excellent value Rooms are so dated & desperately need an overhaul . Tried to upgrade only to be told all rooms were off the same standard Would we return- no

The property was excellent! Great staff, great service, great amenities, food, etc. The room left a lot to be desired. The beds were awful, you could feel the springs, the bathroom toilet was broken and one of the sinks were broken. There was one outlet in the bathroom and nothing would stay plugged in. There were 3 outlets in the room itself, and again, nothing would stay plugged in. To have such a great property, they could upgrade the rooms a bit!