Zamek Kliczków

My car was scratched on the hotel property. The reception staff told me they would investigate the issue, check the security cameras, and inform me who was responsible. However, they never called me back.

The hotel is located in a beautiful setting, with lovely surroundings and infrastructure such as stables and a park. However, the pool and sauna are of rather low quality. The standard rooms feel more like those in a 2–3 star hotel rather than a 4-star property, especially the bathrooms. The dinners are very good, offering a wide variety of dishes, especially compared to breakfast. The service is kind and helpful. Overall, the hotel has great potential, but at the current price, the quality does not quite match expectations. I probably wouldn’t return or recommend the hotel, but the place itself is beautiful and worth seeing.

we came for horse riding and wellness, unfortunately the pool area was closed, Horse riding was nice but no one could give me instructions for riding, because they could not speak english. Overall the meals where really nice and a nice atmosphere, i would go again.

I really recommend the stay for the people,who value peaceful places, with classic interior, in the nature,with a lot of different services e.g. walking, horse riding, SPA, castle sightseeing and good food.

Essentially, this feedback is for the owners, urging them to take better care of such a beautiful property and its facilities. This castle hotel truly deserves more TLC. While the castle and grounds are lovely, and our recently renovated room was clean, this visit was largely disappointing. Check-in was brilliant, but then problems started: no internet, a blocked shower, and a technician sent to our unsupervised room with valuables exposed. The billiard room was in terrible condition, with broken cues and a damaged table, likely due to children playing. The sauna experience was poor, with limited availability, queues, and low temperatures in one; the door on the other wouldn't even close properly. Although checkout was smooth, there was no inquiry about our stay or an invitation to return. Given these many issues, despite our previous visits, we sadly won't be coming back to this hotel.