Kempinski Seychelles Resort Baie Lazare

Chantal (manager) & Eric Joseph made our experience one to remember. The service surpassed our expectations for compelling me to write a review. Keep it up🫡

We went on a day pass, and the service at the Windsong Restaurant was amazing. Mr Danesh and Ms Babrha took great care of us and made sure everything was perfect during lunch,Their hospitality and attentiveness truly made the experience even more enjoyable.

I recently spent a lovely day pass at the Kempinski Hotel with my friend, and our experience was truly exceptional from start to finish. We began our morning with breakfast at Café Lazare, where the team made us feel warmly welcomed from the moment we arrived. We were greeted by Shirley, who was incredibly kind, polite, and professional. The level of hospitality from the entire team was beyond expectations. A special thank you to Chantal, Rona, Amelie, Mercia, Nelly, Emma, and Chef Daniel for the delicious omelette. And last but definitely not least, Chef Norita, who came to our table with a basket of fresh muffins and the biggest smile, kindly asking if we would like one — such a thoughtful and memorable touch. For lunch, we went to Windsong, where we were served by the lovely Ms. Babrha, who was very kind and attentive throughout our meal. A special thank you as well to Chef Emad, who kindly came to check on us and make sure everything was perfect. The hotel has a completely different touch from the others; from breakfast until the moment you leave, you truly feel valued and cared for. The teams at Café Lazare and Windsong are simply amazing. Every single person contributed in their own way to making our experience special, and their genuine care and positive energy truly stood out. Thank you all for the incredible service and warm hospitality. You are a fantastic team, and we cannot wait to visit again!

We came for breakfast this morning we have great service with the restaurant staff and also the kitchen staff: Randolph,Eric.Daniel not to forget Shekar also those staff mentioned we work together before it as a pleasureto see them.The breakfast was so good and i enjoy.I will like to thank the staff for the great service given.Wish them all the best.

I was really disappointed with our stay at Kempinski. From the very first day, we felt unhappy with the hotel and politely raised our concerns with the staff. We asked if it would be possible to get a refund for the remaining nights so we could move elsewhere, but the front desk was dismissive and seemed completely uninterested in helping. I was told a manager would contact me, but no one ever did. I ended up having to chase them myself after waiting over 10 hours, which was frustrating and unprofessional. The food was also a letdown. It was the most expensive of all the places we visited, yet very average-nothing special at all. On one occasion, my curry was extremely salty. When I mentioned this after paying, the staff didn’t respond or acknowledge it in any way, which felt quite rude. That said, there were a couple of positives. Housekeeping was excellent and very efficient and clearly working around the clock. The spa was also a highlight, especially the Coco de Mer journey, which was a great experience. Hiking Mount Kempinski was enjoyable as well. Overall, while there are a few good aspects, the poor attitude from management and reception staff really overshadowed the experience. For the price, you can definitely find much better service and facilities elsewhere.