Kempinski Seychelles Resort Baie Lazare

I was really disappointed with our stay at Kempinski. From the very first day, we felt unhappy with the hotel and politely raised our concerns with the staff. We asked if it would be possible to get a refund for the remaining nights so we could move elsewhere, but the front desk was dismissive and seemed completely uninterested in helping. I was told a manager would contact me, but no one ever did. I ended up having to chase them myself after waiting over 10 hours, which was frustrating and unprofessional. The food was also a letdown. It was the most expensive of all the places we visited, yet very average-nothing special at all. On one occasion, my curry was extremely salty. When I mentioned this after paying, the staff didn’t respond or acknowledge it in any way, which felt quite rude. That said, there were a couple of positives. Housekeeping was excellent and very efficient and clearly working around the clock. The spa was also a highlight, especially the Coco de Mer journey, which was a great experience. Hiking Mount Kempinski was enjoyable as well. Overall, while there are a few good aspects, the poor attitude from management and reception staff really overshadowed the experience. For the price, you can definitely find much better service and facilities elsewhere.

Large well-appointed exotic rooms, beautiful gardens and landscaping, stunning beach, friendly helpful smiling staff. Breakfast buffet is fabulous, especially fresh pastries from the head baker. BUT Meals and drinks are over-priced (double + on what you are expecting). Café Lazare restaurant dinner is only a buffet for USD100, and Windsong affordable dinners are mainly lunch-style poké bowl, salads, creole curry and burgers. Fish and steak is too expensive to order USD90+. I cook better at home. Staff are friendly and quick to seat and order, but don't follow up with attention, clearing plates, seeking more orders. I refused to pay for a cold fish & chips and a sloppy cold burger, both USD40 each. A menu rotation or more specials would be in order for variety. We stayed 5 nights, but after 3 we were over the menu. The good news is that there is no tipping, and the staff are adorable.

We took a break and went to relax at Kempinski, we started with amazing breakfast and service by Ammelie was great at Cafe Lazare.!

It was a day break ;) First time at Kempinski , good spread buffet nice service. A special thank you to Emelilie (Hostess) , at Cafe Lazare for the service thank you

We recently stayed for 1 week & service & quality of food wasn’t good & reception staff didn’t get back to us on anything we asked