Best Alcazar

Stay was spoilt by a smoker living below me as was not able to enjoy the balcony and when they smoked the doors were closed but smoke still managed to enter my room above .Ended up with a sinus infection ,as the rest of the world does does not permit smoking in hotels .Its a shame as the weather was really good and this day and age why compromise to allow smoking which is difficult to demarcate from other hotel users who have also paid a lot of money to enjoy the premises .

Fantastic hotel, came for 4 days with my sister! Unexpectedly it was a resort mainly for Spanish people, as there wasn’t many English speaking staff there. They were so helpful and did try their best though, and Google translate helped us a few times! The drinks were so good by the pool bar my favourite was the non alcoholic mojito. 5/5!! The pool selection was so good, the main pool was chilly but so good once you were in and there was another ‘main one’ on a lower platform. It was so sunny and for the days it wasn’t there was an indoor pool, heated with a jacuzzi This was so good because it was an anti plastic hotel! Food was good, classic all inclusive selection but very fresh. Sadly drinks weren’t included in your all inclusive at dinner which I felt was a little strange. We had to pay for every drink we had and we did save ourselves time by doing a big shop at the supermarket in La herudda. We can’t drive and we did see all the negative reviews about getting about, but we managed it fine!! Absolutely would go again

The place is superb for the price paid. The staff are really great, the food is very good, and the additional services/entertainment are also nice. There’s a spa, bowling, a great pool area, etc. The hotel also offers a free shuttle bus service to the beach of La Herradura. I must say that they are really trying to do their best. However, the rooms are a little bit outdated—ask for a sea view, which is truly amazing. I would not recommend this hotel to travelers without a car and with the desire to explore the surroundings. As always, Spanish/Andalusian public transport is a nightmare: expect heavy delays and arm yourself with a huge amount of patience.

Just returned from a week in July. 2 adults and 3 kids under 12. Had a really good stay. Apartments are aged but very clean and has most things you need. 3x pools all offer something different and could always get a couple of beds. Food was plentiful and varied. Different theme every night but still your staples for kids and adults. Small shop on site has water and snacks. Larger supermarkets are down the hill on the beach. The shuttle that takes you there and back is useful but pick up points seem to change, so always check with the driver. Beach is stones and silt but not too busy and has cafes and tourist shops. Resort was mainly Spanish guests, which we enjoyed. Entertainment through the day and evening. Really enjoyed the foam party and water carpet. Has bowling alley and arcade underneath reception. Staff were very accommodating although we did not need them much. Overall, we enjoyed the stay and it was good for the price we paid.

Very good hotel, average facilities but very good atmosphere, very nice and helpful staff, cleaning service very reliable. good food and nice pools, not overcrowded, open at 10 so you don't have to reserve sunbeds. we will definitely come back.