HM Tropical

Staff do not like British tourists and it really shows. This was the general feel in the surrounding area too. Rooftop pool dirty and cloudy. One staff member helpful, Stephanie and she did try to make amends for the rest of the staff. This stay did not leave a good feeling at all, most staff could not speak English or pretended they couldnt

This is not a 4-star hotel. No room service. Buffet only restaurant (which is not made clear on the hotel's web site). Bathroom privacy in the rooms is non-existent - a glass wall and door separate the bathroom from the main room and there are gaps around the door that allow sight, sound and smell to pass. The furniture in our lateral view room did not fit the room and partially blocked access to the balcony. The hotel would struggle to attain a 2-star status in most European destinations, of which I have visited many. Do not stay at this hotel.

Had a lovely experience here for a girls trip, the staff were friendly and super helpful! The room was clean and spacious with a lovely view of the sea. Food and drinks were reasonably priced, and we had a great time relaxing by the sky bar/ pool- which is also a great spot to watch the sunset. A perfect spot to enjoy the pool and beach, with a 10 minute taxi into the centre to shop and find the perfect lunch spots to people watch. Would definitely return!

Great hotel, right on beach, very good value for money, food is good I would not say the best selection but it's good, hotel is very clean , staff are really nice and I think if you package it up it's a lovley hotel and value for money the atmosphere is really good also I would come vack

Just got home from a week at this hotel to celebrate 60th birthdays. There was no entertainment in the evenings although the write up promised a DJ on the roof bar terrace 3 nights a week during the high season - the only daytime entertainment was a saxophone player on one afternoon for 3 hours. Some of the staff were quite rude; however Stephanie went above and beyond to deal with any issues that occurred. The local area and Palma town does not appear to enjoy holiday makers (especially the English) and we experienced some very rude and dismissive service.