Pandanus Beach Resort & Spa

Customer service was very good

We had such a wonderful stay! The team was incredibly welcoming from the moment we arrived and went above and beyond to make our honeymoon truly special. Thank you to the entire team for the lovely experience! ❤️✨️

Had a great time at pandanus resort and spa…staff are very polite…rooms are clean and neat…poojani, thanushi, chathuri, raveesha, Dharshana, upul welcomed us very warmly and politely

We stayed at the hotel from the 31st, occupying rooms 401, 402, and 404, and had a truly memorable experience. From the moment we arrived, the welcome was warm and inviting, setting the tone for the rest of our stay. The hotel itself is clean, well-maintained, and offers a beautiful view that really adds to the overall atmosphere. What stood out the most was the exceptional service from the staff. Every interaction was handled with care, professionalism, and genuine friendliness. A special thank you to Denuwan, the Food and Beverage Manager, for going above and beyond to ensure everything was perfect for us. We would also like to specially mention Pujani and Thanushi at the front desk, who were exceptional and made our stay even more pleasant with their support and kindness. While the rooms are a bit dated, the outstanding service provided by the staff more than makes up for it. Their attention to detail and willingness to help truly elevate the experience. Overall, we had an amazing stay and are very grateful for the hospitality. Thank you for everything!

We had such a lovely stay at Pandanus Beach Resort & Spa. Poojani and Raveesha at reception were super friendly and made everything easy for us. The room was clean and comfortable, and Nimesh and Upul were really helpful and kind throughout our stay. Also all the staff were very friendly and pleasant. We really enjoyed the food, the calm atmosphere, and how clean everything was. The pool area was great, and the beach view was just beautiful. Overall, such a relaxing experience, we’d definitely come back!