Dusit Thani Pattaya

I stayed at this hotel for a short business meeting. The room and facilities were comfortable and well-maintained, in line with expectations for a five-star property. Due to dietary restrictions and the brief nature of my stay, I brought a small meal with me and kindly asked if it could be reheated using a microwave. I was informed that there would be a charge of 300 THB for this service. While I understand that hotels may have policies regarding outside food, I was a bit surprised by the fee, especially as it was not clearly communicated in advance. It would be helpful if such charges were more transparent, or if there could be some flexibility for in-house guests in similar situations. Overall, I had a pleasant stay, and I hope this feedback may be helpful for further enhancing the guest experience.

Perfect location, Very friendly team from Lyn, Apple, Sky, Beauty, Patti, focus and all Housekeeping. Rooms are starting to look a little tired but extremely clean and everything functioned as it should. This hotel is great value and everything attended to to make your stay very enjoyable. If I have one gripe it's the amount of weddings and corporate activity and closures of parts due to this. The noise can be high during these times so Worth checking the dates before booking.

We have been to Dusit Thani hotel in Pattaya for 5 years in a row and always booked Club room, where you have many benefits. Now we have been here for 5 weeks and experienced the same fantastic service, as in all the other times. Everyone gives an excellent service from Managing Director Thomas, Executive Assistant Manager Lyn, Director of Rooms Appel, Vanna, Sky and all the other staff. They give us a fantastic service and always make sure we are well, Thank you very much to everyone for the good service and that you take such good care of us. Thank you very much from Turid and Per Erik, from Norway

Dusit Thani is ideally located at the far end of Beach Road, just a short walk from Terminal 21, vibrant night markets, bars, and restaurants. The surrounding area has recently undergone significant restoration, bringing a mix of stylish new venues alongside the long-established favorites nearby. Set within expansive grounds close to the beach, the hotel offers beautiful views across the bay toward Koh Larn. The sunsets here are truly spectacular. The moment you step into the hotel, the foyer makes a lasting impression — tastefully decorated, bright, airy, and welcoming. During our 37-night stay, every member of staff we encountered was consistently friendly and helpful. The hotel features three large swimming pools and two smaller ones for children, with plenty of sunbeds available. The pool staff work tirelessly and are always ready to assist with moving loungers and umbrellas — nothing is ever too much trouble. The pool bar team is equally welcoming, with a special mention to Bed, who starts each morning with a friendly chat to ensure everything is perfect. The team provides excellent service, delivering water each morning and serving fantastic cocktails throughout the day. Housekeeping standards are generally very good, and the laundry service is particularly impressive — fast, efficient, and reliable. The club lounge staff — Sky, Beauty, Honey, Patty, Ning, Enjoy, Focus, Archalee, Bill, and Ball — are outstanding and a true credit to the hotel. They are one of the many reasons we continue to return. Special thanks also to Wanna, Apple, Lynn, and Thomas, who are always available with helpful advice and support. The only downside is that the club lounge in the evenings is no longer as relaxing as it has been during previous stays. It often feels overcrowded, with too many guests having loud FaceTime conversations, and at times the atmosphere resembles a busy canteen. The space simply does not seem large enough to comfortably accommodate the increasing number of guests now eligible for access.

We loved their hotel facilities with undisruptive ocean views, its location is just 5 minutes walk to Terminal 21 shopping centre and away from the busy Pattaya Central. The hotel staff greet us with genuine smiles and provided high quality services consistently.