Kata Palm Resort Spa

We had booked this hotel on Agoda but on check in the hotel refused to honour our reservation and told us we had to pay directly to the hotel and at a higher rate ! Customer service was none existent

We have just returned from Kata Palm Resort. The first thing I would like to say is the staff look very happy, from the front desk to the gardeners. The swimming pools are surrounded by trees, giving a very chilled vibe and perfect mix of shade and sun, enough sun shades around too. The location is great, lots just outside the hotel, bars, shops, restaurants. The beautiful beach a few minutes walk away. Our room was in the Royal Blue Wing, the view was not great but we were not in our room much as the local area was great. Despite lots around us, we were not bothered by noise. While there was not an huge choice at breakfast, we never went hungry. We took part in a fruit carving lesson, while we were not very good, it was great fun. My husband and I had our marriage blessed in Wat Chalong Temple, the hotel staff helped to plan this for us, everything was perfect. Many thanks to you all at the hotel for a great stay.

An excellent hotel in an excellent location. Our room was very comfortable, clean and quiet. The staff were very friendly. At first we were a bit worried that all the eating areas were outside as it was so hot, but actually we liked this as it was always a calm and pleasant eating experience. The evening meal was a mixture of buffet nights and choosing from the menu. The pool was excellent, nice and shaded with the trees. The location was on the main street with so much going on, but the hotel was quiet. There was not entertainment or loud music around the pool, which is what we prefer.

Fab location , lovely pools although annoying that people reserved sunbeds early morning and did not use them. Hotel room we stayed in a little tired and in need of refurb. Good selection of food at breakfast although butter left little to be desired. Our cleaner Noona was lovely. But would have appreciated the shower screen to be cleaned daily. This hotel really came into its own when the war started we were effected by the and the lovely Pauline did everything g she could to ensure we kept our room for as long as we needed it. Thank you Pauline

Close to beach, it’s a 5 to 10 min walk as a wall right opposite the hotel blocks it from being direct access Beach is lovely but very busy Restaurants and markets east walking distance too The hotel itself was nice very spa like , great deluxe room with a bath and views to the pool The pool was awesome and we could walk. Out our room in the pool and bar was opposite Staff were friendly and very helpful especially the managers in assisting us in arranging our transfer to airport They also organised a cake in my room fit my bday nice surprise Would def recommend and return if in Phuket