X10 Khaolak Resort

i was debating 4 stars, purely because the swim up bar is in the adults only pool, which means i could not use it and spend money here. Surely the hotel must realize they would make more money if all adults could use this bar and not just the adults without children? overall, it was a great hotel, we had a swim up room which was needed!!! There are numerous pools a waterslide, a splash pad and an adults only pool with swim up bar for adults without kids. The kids club activities were really good. Nail art, pottery painting, my daughter enjoyed it and never usually goes to kids clubs. Breakfast was a big spread, lots available. I found the costs for food and drink in this hotel were really good, so I ate and drank in a fair bit. Rooms were large and you could log into your Netflix. The town was a 10 minute walk or a 200 Baht tuk tuk ride. I am a UK travel agent and i would recommend this hotel for families with children of all ages but also couples who don’t mind being around kids as it didn’t seem overcrowded with them. The staff were good and great location, i would return if the swim up bar was open to all.

We had a fantastic time at this hotel. Don’t go AI as there is no need as B & B is far better, as we were AI and we were told due to no many people booked on the AI program we had to eat from a menu which was very boring when you are there for two weeks. The food at the hotel was fantastic and well presented. We were miss sold the package with TUI. Has anyone had an issue with swim wear bleached by the pool water! We did and it was bad. The hotel will try and dismiss this, which they should not do! Just be aware if you go to this hotel of this ok and the AI …….. other than that we had a great time, but paid a Lot of money for something we did not get, also we were Only Offered 10% off the hotel bill which I feel was very very poor ….

First time at this hotel. Reception was so welcoming and a big thank you to Dennis. We had a lovely welcome from the lovely James ( resort manager). All the staff were brilliant from waiters, waitresses, bar staff and housekeeping. We can't thank them enough. The hotel grounds were kept immaculate as were the rooms. The only thing I would warn which is nothing to do with the hotel, is the current in the sea can be quite strong and hard to get in and out of ( both my husband and I have mobility issues). Therefore please keep a close eye on children. We would definitely recommend this hotel. Thank you X10

Just done 2 weeks at this wonderful hotel. We were on a B&B basis and stayed in one of the poolside rooms. Breakfast has something for everyone catering for different tastes. We never had an evening meal there but had a few lunches and food was always top quality. The room was always clean and tidy with clean towels and beach towels readily available. There is a bath robe, flip flops, iron and ironing board also available for use. Staff all over the hotel are very friendly and can't do enough for you. The only minor point was the beds are a little on the hard side but don't let that put you off. The hotel is about a 10 min walk from the strip but there are a couple of taxi's that are usually around. I would recommend Bang Niang markets on Saturday night which is only 200 Bhat in a taxi. Would highly recommend this hotel and Khao Lak.

Lovely hotel, but the pool layout is bizarre, largest pool adults only, around 80 sunbeds, only quarter of them being used at busiest times, family pool has half the number of beds , but families struggle to get sat round the pool, yet all the people from adult pool use the children pool for water aerobics, there is a baby pool, but the slide is a big attraction, the other pill is too far away from bars and refreshments, also the water in the pool discoloured everyone’s swimwear .