Aydinbey Queen's Palace & Spa

This is Not a 5 star Hotel. Where shall I start ? FOOD!!!! Horrendous!!! Warm , not hot food.. Same rubbish served most nights. Was a free for all. No organisation! Stale food. Tables left unattended, we had to look for a clean place to eat. When I asked for clean cutlery, I was told to take it off another table that had been used. Asked one morning for some melon, was told, NO !!!!!!! Flies on food. Awful. Went to the Italian restaurant, lasted one hour… the quickest I’ve eaten a meal!!! To top it all, 200 teenagers turned up for a three day break, running riot…. So glad to be home. Don’t waste your money!!!!

Everything is perfect. Many thanks to guest relation staffs.

Everything is great. We're very satisfacted.

Unfortunately I wouldn’t rate this a 5 star hotel, the lobby and rooms are definitely 5 star although the cleaning in our rooms wasn’t great, even had dirty towels that were left on floor to be changed folded back up and sides and sink not wiped over. Pool area is good enough, slides are great for kids, although is only 1 life guard to man 4 slides that are on different levels so doesn’t work, cocktails was amazing and decent plastic glasses aswel, restaurant food wasn’t good at all, we ended up eating out most nights after having food served still frozen inside, the gym is pointless so tiny and the equipment is to close together, half wasnt working or not plugged in, the spa is nice enough and prices reasonable, if you want to go anywhere you might need to get a taxi especially if have a pushchair, they are doing a lot of works to the road and digging up the pathways so isn’t very safe to walk.

Very nice service and very nice experience