Diamond Premium Hotel und Spa

Definitely not 5 star- all German hotel the food was terrible, booked the Italian À la carte and you don’t even get told what you’re eating. Staff was rude, rooms were cleaned daily but literally made the bed. The pool floor was full of sharp objects. Bingo was £15 a go! All rides and arcade extra. In the middle of no where, lived on bread rolls for the week very very disappointed

Stayed at Diamond Premium Hotel again and honestly, it continues to impress every time. This isn’t my first visit, and one of the reasons I keep coming back is the consistently high standard and the familiar, friendly atmosphere. I’ve even recognised a few staff members from years ago, which says a lot about the place. The hotel itself is beautiful, clean, and well-maintained, with great facilities and a relaxing vibe. Food, drinks, and service are generally spot on. However, I do feel the need to mention one negative experience. On the evening of April 16th at the Petite Bar, there was a tall, very skinny male staff member with distinctive hair who was extremely rude. He raised his voice at us when we were simply ordering drinks, which was completely unnecessary and uncomfortable. What stood out even more was that his behaviour seemed targeted — he only acted like this when I was with my partner. When my partner approached the bar alone, there was no issue at all. This gave the impression of either a lack of respect towards women or some kind of personal bias, which is really disappointing in a hotel of this standard. This kind of attitude doesn’t match the welcoming and professional atmosphere the hotel usually provides. Hopefully, management addresses this, as it’s completely out of character compared to the otherwise excellent service. Overall, still a fantastic hotel and I would return again, but this experience definitely left a sour note.

Nice hotel with a helpful tour guide, but faced communication difficulties due to a language barrier as most staff spoke German or Turkish. The hotel was primarily occupied by German guests, making the presence of English Brits feel isolated.

Very Good location Very Good rooms Very good atmosphere Very good cleanliness Very Good service Very good amenities Very good

Just.got back from the diamond premium in side spent 2 weeks there large hotel 600 rooms if you are English don't bother we were the only English people there hotel full of Germans Dutch and Turkish staff are rude food is good though plenty of choice entertainment team work hard rooms are.pretty basic I have been to plenty of hotels over Turkey for years this hotel is not 5 star I would give it a 3 star also it is in the middle of nowhere so there are.no shops to walk to but there are a few in the hotel