Hotel Blue Star

The location was a bit away from centrum, but it was not Long, I found out. I walked but it was possible to take the hotel bus. Most of them were nice, but their english was not so good, that I could have a conversation with them. If it was not for Furkan the guest relations Maneger, I would have change the hotel. Most of my quentions were answered by him. I travelled alone, so I had many curiosities, and he helped with them, so I actually good had a were fine time while I was here. I will give my best regards to the hotel and especially to Furkan. My room was nice and the everywere it was clean. Eventhough I stayed for two weeks, eat all my meals at the hotel, I was not sick once.

Very nice hotel. Good food, rooms are nice and clean. The entertainment is really nice. Ewa from the mini club, big thanks to you! You are so great with kids and a very friendly woman. Also a big thanks to Damla, you are such a nice person.

Location, atmosphere, rooms, foods, value, everything are really good. I recommend it with all my heart.

Amazing people friendly staff animation ewa very friendly damla shisha very good baris very friendly at bar.

We just experienced a terrible stay at this “hotel”. I’m not sure how they can even call themselves a hotel. From the minute we arrived the reception staff were not friendly at all. The rooms are nothing like they show online it’s a scam. The rooms are dull,dark and depressing and there is no flatscreen tv like shown on booking.com. “All inclusive” more like all rubbish. There is no food for kids so don’t bother bringing them here. All the food tastes expired or that it has been sitting out for days. The food at the bar is the same every day and again it is terrible. Chips and plain pasta is all you get offered. There is no option to get any cocktails even if you want to pay. The bar staff are so so rude and sometimes they will make u the wrong drink and laugh to eachother. Constantly running out of alcohol and soft drinks too. If you thought it couldn’t get any worse, it does. There is no doors on some of the rooms beside ours and on different floors too. Beds are hard as rocks and construction workers were drilling and hammering from 3 in the morning all through to 8/9 in the morning. So you get no sleep too. Which we later found out was due to the government wanting to shut this hotel down. When we explained to the hotel manager that we were unhappy with our stay he done absolutely nothing to compensate for our bad experience. We asked if we could get a 10 minute massage on the hotel before flying as our backs were very sore from the hard beds. He said he would ask and then said they can’t do it. They can do it but they just don’t want to. He then continued to laugh in our faces when we were expressing our issues and concerns to him and told us he was losing his patience with us. SO UNPROFESSIONAL. The hotel was only 20 percent full and we can see why this is the case. They are trying to reel people in with the all inclusive package but it’s all a scam