Kleopatra Atlas

Very convenient location in the city center, close to all the sights. Very friendly atmosphere. Wonderful and helpful staff. The food isn't very high quality in terms of preparation or variety.

Amazing in one word. The Kleopatra Atlas is not the best hotel but for the price we paid and the food it has to be one of the best in that category. We spent 7 nights there in Jan 26, the weather was rainy most of the time but still we enjoyed it as the hotel has what I look for when I travel. A good comfy bed, a clean room, clean toilet, nice hot shower and good food. Many reviews comment about the food at KAH, I have to say that everyday we had amazing food (all buffet) and although the choice was not as much as other hotels, what KAH had on offer always tasted very good and everyone I spoke with during that week made similar comments. They have just a few dishes which is enough as I have been to hotels offering dozens of different dishes and most people only go for just a few, I would rather have less choice but very good quality which is what we got at Kleopatra Atlas. The Chef there is a real "Cordon Bleue". The staff were also very nice, Onur and Mert on reception would do anything they can to help and that also makes a lot of difference. I would definitely go back there should I get a similar offer (I paid £460 for 2 persons for 7 nights all inclusive, that include flights from London and transfers in Turkey). I booked it through LoveHolidays and I have to say that I was very pleased overall. The only thing to note is that the hotel does not have enough double beds, most rooms are twins and that did cause us an issue on the first night, however Onur has both beds pushed together for the remainder of our stay, not ideal but it was okay. The gym is very basic and could do with a clean and tidy up but personally I didn't use it so it didn't bother me. The rooms does not have any tea or coffee in them although they do have a kettle in the room - why? Again that didn't bother us as it was All Inclusive and we could go back downstairs when we needed a drink. Another thing worth noting is that they do tend to move furniture around at night and that can be disturbing and noisy, maybe because my room was near the lift and I heard it more but other guests have mentioned that they also heard staff moving furniture during the night and the doors are not sealed properly and you can hear everything when people speak outside. I cannot say if all the rooms had the same issues but I know of at least 4 rooms where occupants said the same thing. The hotel is nicely placed, 2 mins from the cable car and within walking distances to the centre (bazaar, shopping places and of course the castle on the mount right next door). The best is also 2 mins away and there are plenty of places to visit nearby like the water park, the Ataturk Museum to visit. That said I would definitely go back to Kleopatra Atlas if I can find a similar deal and I would definitely recommend it if you don't mind those tiny issues (like the noisy nights we experienced and the twin beds).

I am very dissatisfied with my stay at this hotel. The room had a large gap in the entrance door, which allowed light from the corridor to shine inside all night, making it impossible to sleep. We had to cover it with a blanket. The bathroom door was damp and badly damaged, and the shower cabin was broken, so the doors could not be properly closed. The air conditioning and ventilation system were dirty, with visible mold inside, and when turned on, they produced an unpleasant smell. The safe was paid extra, yet it could be opened online via the internet, which made it completely useless. The rooms were poorly soundproofed, as if made of cardboard, and every noise could be heard from the hallway and other rooms, including water usage and conversations. The food was very poor, tasteless, repetitive, and the same meals were served every day. The alcohol was low quality, and the bartenders were unable to prepare decent drinks. Overall, the stay was extremely disappointing.

Just stayed here over xmas with my friend in 2 rooms. Id already read reviews so was awre of good and bad points already on here. It is true that i guess it well located near beach some shops and restaurants. We arrived late tired and were given out of hours food basic but welcome. The food overall i found good. It was nice to eat varied foods with different options daily. My friend however missed usual diet from uk. Especialy breakfast menu mainly cold items but when in rome. Drinks ar bar where quiet good with some good choice and friendly staff. Be good to perhaps leave coffee machine on 24hrs as in night i sometimes like a hot drink and rooms had no facilities with just a kettle but no tbags , cups etc. My tv never worked in room wasnt there to watch tv so wasnt bothered. Cleaners were very friendly and cleaned room well when wanted. This is not a plush hotel but good enough for what we wanted at a good price. HOWEVER!! We were disapointed in with some things. Already we had read reviews about noise issues already. Ok thin walls maybe unsolvable but noise on marble floors with other guests moving furniture not been addressed. Felt pads on chair legs perhaps? Also when we stayed staff not always helpful with replacing towels or toilet rolls when asking reception. Our main criticism though aswell as others we spoke to was the rude abrupt attitude from the HOLIDAY REP. Almost 24 hr journey and first day letter posted under room door to say we must attend a meeting 10am. Rep was late so decided to go out and explore. On returning he was there with folder with other guests showing excursions. Told him who i was but he said come back later. I spoke with other guests who said he was selling excursions. I didnt visit for excursions and if i was id shop around to buy so didnt go back. Other spoke of this reps rudeness to them and the next day witnessed it. He saw me downstairs and marched up THREATING ME THAT MY PREBOOKED AMD PAYED TRANSFER WOULD BE CANCELLED. Also said hed been looking for me me for 3 day. Hadnt even been there 3 days. I went for a nice time in a foreign country. Im a relaxed guy but leaving review on return. Overall i had a great time mostly meeting new people staying there. I WONT HOWEVER STAY AGAIN WHEN HOTEL EMPLOY RUDE STAFF. I dint travel to endure sales pitches in a rude or threatening manner and unless this is addressed then readers be aware this goes on here. My transfer did turn up for airport after my stay. I thought it would buy decided not to raise this or complain while staying. Ive worked in hopsitality also travelled often globally. Not great that in the hotel to be told you have to attend a sales pitch BUT DEFINATELY NOT GOOD TO BE THREATENED. Bad day? not hitting targets? Dislike of me or my nationality? I Dont know but to that Rep, staff and other readers. The guests there pay your wages and arent there as some hinderance to you. If you continue that way like me. I Wont return and thats shame because other than that it was good but after saving to go and then , not just me but others also said, be disrespected in that way wont happen. Im over it now and happy to leave honest review. Karma to that Rep. If you ever stay hope improvements made

We took a shuttle fr the airport w/others, as it was dropping them off at their lovely looking hotels, I felt happy until they stopped at ours and my heart sank. Our hotel had old beaten broken bricks leading to the door, the hotel looked worn, cramped and shappy. Free wifi in our room, bonus; when we opened the door to ours, I almost cried, it was the size of a postage stamp with twin beds one can reach both the sliding door to the balcony and from the other bed, the front door. There is not a photo of these rooms in the website brochure, buyer beware. The toilet was so small it was almost touching the floor & the shower door did not close properly so towels are needed to sop up the water as this was evident by the water logged toilet door. We had a pool view balcony but this became an issue as is the bar & restaurant, people seating at the dining area is allowed 24/7 and voices, music & smoke carries. Our room was near the lobby where the noise level was out of control so we asked to be moved and got a street view. The doors and walls are paper-thin, we could plainly hear: neighbours having sex, arguing, snoring, talking, someone with the flu, toilets flushing, Russian tv, door closing & slamming all hours of the night, feet walking down the hall; the door rooms have such a wide gap to the floor we had to put a blanket down & it still slid in between the door and the floor (in both rooms!) I did not get a restful night's sleep for the 2 weeks we were there. If you value your sanity do not stay here. The last time we were there, we stayed at Aveena Hotel and it was an awesome holiday.