Süral Garden

The beach area is glorious. The hotel itself is a huge let down. It’s dated, not particularly clean and my room smells of cabbage and everything is very old. Sink tap moves around - you need to hold it to turn it on/off. Horrible tiny balconies which you can’t see over once you sit on one of the two folded chairs. No table. Views are to car park one side and flat top roof and main road the other. Lunch was delicious - dinner quite disgusting. Very salty. Staff cleared it away before the advertised end time. All in all stay for the beach but don’t get your hopes up for the hotel itself. As you enter the hotel there are nice looking rooms in seperate buildings - but these are next to the pool and where the entertainment happens at night. but the main building is horrible! Staff nice and friendly.

The stay at this hotel was absolutely perfect! 🩵 From the first moment we felt an amazing atmosphere. The rooms were clean, the food was delicious, varied and fresh. The service was fantastic, smiling, took care of every detail. We met a lot of fantastic people from the restaurant manager Mr. Murat who took care of us , asked if everything was okay . The bartenders Ahmet, Özkan and the bar captain Osman were great people, there was a lot of great fun laughing and delicious drinks with them. Not forgetting the animators, who provide a lot of great fun. However, with the bar captain Osman, we spent the most time with my boyfriend, he is a wonderful person, he is very nice and helpful, many hours of talking, lots of laughter and souvenir photos. I highly recommend this hotel is gorgeous, clean, well-kept in an ideal location. I will definitely come back here again, this place stole my heart, I didn't want to go home. Thank you to the whole team for an unforgettable stay and a wonderful atmosphere . I'll be back to you soon♥️ Greetings Poland Shakira 🇵🇱

We just got back from Sural Garden yesterday and man, what a wonderful stay it was! The Staff was superfriendly, we loved restaurant manager Murat Bey, who made sure that the food was fresh and delicious, also waiters were great and caring, and the best one out there was Metin(thank you for your service bro😉). Now the most important part, the bartenders, Ahmed, Özkan and the best of the best, one and only, and our fauvorite Bar Captain Osman who we made friends with, thank each and every one of you for a very nice stay! And Osman, our beloved friend is huge fan of Galatasaray, and made me also fall in love with that team, so thank you bro💪 Other Staff was also great and I can't say a bad word about anyone or anything. Rooms were clean, food and drinks delicious and me and my girlfriend consider our stay at Sural Garden, the best holidays in our lives and we definitely wanna get back there in a couple od months 😉 I can recommend Sural Hotel to everyone, you won't regret IT!

Overall, the hotel is fine and the beach is close to the hotel. When it comes to food, there’s a wide variety, but dinners are the best. The hotel and bar staff are excellent. If you need something at the bar just ask Osman he’s very nice and helpful 😊

While my stay at this hotel was generally pleasant, there are a few significant areas that require management's immediate attention. Firstly, both the rooms and the food need considerable improvement. The rooms are quite basic and feel dated. Maintenance issues were noticeable, and a thorough renovation and upgrade of the furnishings are long overdue. A focus on better cleanliness and modernization would greatly enhance the guest experience. Secondly, the food quality and variety in the restaurant were disappointing. Meals were often bland and repetitive. Improving the culinary offerings—perhaps by hiring new chefs or diversifying the menu—is essential if the hotel aims for a higher standard. However, the standout highlight of our entire trip was the truly exceptional service provided by Captain Osman. He is an incredibly helpful and kind individual who went above and beyond to ensure guests felt welcome and their needs were met. Whether it was assisting with luggage, giving local recommendations, or simply offering a warm smile, Captain Osman is a fantastic asset to this hotel and a true example of five-star hospitality. In summary: If the hotel invests in upgrading its physical facilities and culinary program, it has the potential to be a great place to stay. Until then, Captain Osman's incredible service is the main reason I would consider returning.