TUI MAGIC LIFE Beldibi

On arrival quite late on Friday we were disappointed to find the Seaview room we had booked for our wedding anniversary was not available. However TUI's Agent Sana turned what could have been disappointing into delightful when she managed to get us moved to a lovely Seaview facing quiet room on Sunday...thank you again!. The Hotel overall is excellent, nice atmosphere plenty to do or just chill. The food was very good and varied including a la carte.Boat trips (recommended), para sailing etc from the front of the hotel.. The room was comfortable with air conditioning. All told an excellent break thanks to the wonderful staff at the Tui Magic Life Hotel.🌞

The rooms and the overall cleanliness and organization of the hotel were very good. Overall, we left the hotel very satisfied. The hotel staff were extremely friendly and polite. I would especially like to thank Ms. Sana from guest relations for her kindness, warm smile, and helpfulness.

The Hotel staff are all friendly and welcoming,they have gone out of there way to make our stay amazing The entertainment crew are professional performances. Food is great I would rate my experience 6 stars Hotel

An Exceptional level of Customer Service where the Entire TUI Team Excelled. There was one Outstanding Expert within the Team, a Young Lady called Sana, she demonstrated a level of Exceptional Interpersonal Skills beyond her years. Her attentiveness, genuine caring and considerate approach was without doubt the best customer experience my wife and I have ever received. This Young Lady creates the most Professional Warm and Welcoming approach to identifying Customer Concerns then resolving them effortlessly. Her relentless approach to achieving Total Customer Satisfaction is without doubt Deserving of Recomendation. She is an asset to the TUI / Rixos Team.

It was a great resort enjoyed well. The service was amazing. I would like to give a special thank to Mehmet the bell boy who was extremely helpful and a very special thank to Merve from guest relation who went out of her for assistance. The facilities were great at the hotel. However, the food can be much better since this is a 5* hotel, starting with buffet dinner which never included steak or seafood. I had dinner at Levante and the food need to be better quality than what was offered.