Bitez Garden Life

After a 2 week stay at Bitez Garden life our family of 5 have enjoyed our all inclusive holiday. The staff are truly the heart of the hotel and made our trip. Mugdar, Mustafa and Adem in particular, without them I think we would have had a very different experience. I have never seen a group of people work so hard and yet have time to make our time there valued and special. Plus our kids loved them too and really left their mark in our memories. The rooms are adequate for a 3 star hotel, we spent most the time out of them, being sleeping and showering purposes only. Our room for 3 people consisted of a double bed and a single bed with very little room to navigate round. Any technical issues were resolved promptly. We had 2 rooms and one had a lovely view of the pool from the balcony, whilst the other had a view of the service entrance and a wall. Views were a bit of a gamble of what you were going to get. Food was plentiful. You could eat from 7am til 9pm with options of the main restaurant, snack bar and side options such as freshly made Turkish flatbread. There was always salad, desserts and hot options available, sometimes seeming repetitive but that was due to the length of our stay. Certain themed nights were a welcome change. Soft drinks were named brands and the alcohol was always available. There is an onsite animation team. Aisha and Salih were always about. They were would engage with us daily, however left us alone at the appropriate times. The mini disco was our Lads most enjoyed part of the evening. Don't expect the entertainment to be in your face like some English venues, giving us actual time to speak and spend some quality family time in the evenings. The foam party was a unexpected surprise that we all enjoyed. The slide pool was shallow enough for children, whilst the other 2 pools were deeper than expected and filled quickly. Every part of the customer facing exterior was cleaned from 7am til 12am, with staff always washing the floors or tables, clearing away glasses and replenishing the general areas. Again the staff were working night and day on cleaning and maintenance. The beach is a short walk away and Bitez sea front is worth a walk down for the views alone, let alone the warm calm sea. All in all for a 3 star hotel we have had a lovely time and will truly miss the staff. Thank you for making our trip worth it.

We recently stayed here for 10 days, beautiful grounds 3 nice pools with great slides for the kids, some good animation but low energy & the team were more interested in selling trips rather than entertaining the guests, But on the negative side: like most comments the food is very lacking with no variety, same food every night, chicken, chicken & more chicken, no variety with different meat, the breakfast was lousy!! No fruit at all, no yoghurt, same choice no variety every morning!! The cleanliness of the hotel was inconsistent some days good some days bad, The staff were friendly & helpful & really tried their best to accommodate us. It was disappointing too hear tips went to management & not staff on the ground that worked so hard to earn it, this hotel is definitely 3 star & needs to do particularly more (food) to improve

Our stay was disappointing overall. The hotel was not very clean, particularly the restaurant and pool areas. The rooms were cleaned daily and were generally comfortable, but unfortunately we had a problem with cockroaches during our stay. The pools were quite small, although the children really enjoyed them, especially the water slides. Some members of the staff could have been friendlier and a simple smile would have made a positive difference. The location is good, just a short walk from the beautiful seafront. The hotel has a small private beach area with sunbeds, but it fills up quickly. It can be difficult to find a place to sit or swim elsewhere unless you buy food or drinks from nearby restaurants, which then allow you to use their sunbeds. One of the hotel's highlights is its beautiful gardens, with impressive plants and trees that create a lovely atmosphere. The food was average but lacked variety, with much the same selection every day. Compared to other hotels I have visited in Turkey, the choice was quite limited. The weekly Turkish Night was an exception, offering delicious food and a much better dining experience. Overall, I believe this hotel has a lot of potential, but it would benefit greatly from better management, higher standards of cleanliness, and a more welcoming atmosphere

Animacje super hotel super Salih Aisha i Cevdet bey super

Lovely location, Very friendly staff,nice food,quite a little paradise surrounded with palm trees and purple flowers.Animation team is lovely,my little boy loves to go every day to mini disco,They also recommended us a boat trip that was the nicest time .Overall a good holiday and would definitely come back here.