Sunpoint Hotel Bodrum

Upon arrival we waited an hour to get checked in, maybe a little longer, we arrived into Bodrum at 11, it was 1am by the we were checked in, with no apology for the wait, once checked in we were given two rooms for the first night instead of a family one like we were told, with this we was at the top of the hotel with many steps, which didn’t help as we have a toddler, too many steps for him to climb. We woke in the morning to get breakfast, looked delicious, again for lunch and dinner all looked delicious, then came Saturday, all the same, Sunday all the same, the food did not change! The meat did, but again not to everyone’s liking, all inclusive and we ate out every night after Friday, I wouldn’t say this is family friendly for those with young children. The shower worked but sprayed everywhere else, so the seal had gone, one blanket for a double bed was not enough, it’s very outdated, the cleaners did a good job with cleaning they made it look immaculate. There was two bar men that was friendly and welcoming, however the others didn’t speak and just frowned at you. The one receptionist didn’t speak much English and when he did, he was very rude! If you have a late flight and wish to keep the room like we did, they want a payment of 30 euros per person, however I told them I am not paying that and they said £38 for all 5 of us, it would have made no difference if it was one or 10, if one person has access so does everyone else! I do not recommend this hotel for families who want an all inclusive experience. Do not trust trip advisor on mixed reviews. I made the mistake of this. I DO NOT RECOMMEND this hotel at all. One good thing is there is an available medic 24/7

Food disgusting.. rooms are filthy.. there’s a strong smell of the sewers in the front lobby.. hence the air freshener.. poool is freezing.. staff aRe helpful.. rooms have air conditioning.. but very dated ..

Bura is the best bartender in the hotel.

Very nice place, great service, friendly and helpful people. The rooms may not be of the highest standard, but we didn't expect to sit in a room what can you expect for this price?

Nevzat is very kind server, and very hardworking, Buğra is so much helpful and always smiling. The atmosphere is beautiful.