Sunpoint Hotel Bodrum

NOT GREAT First of not a great welcoming entrance or reception. On description of the booking it says private beach big lie then it states it’s a swim up bar hmm Nop. The rooms were not the best as the drawers were falling apart. There were no house keeping in the whole week we were there. Had to ask for toilet rolls and fresh towels. Zero entertainment as stated there was. Pool area was nice and clean. Breakfast well I didn’t have breakfast at all. Dinner for breakfast yuk. We ate out 3 times as there was nothing nice there. Nothing for kids. Drinks limited. Very disappointed but had lovely weather and spent lots of money. Also no lifts and lots of steps leading up to rooms.

Very good doctor Omar and good Gin with tonic, nice service and good weather. Sometimes good music on pool(Poland music)

Sunpoint Hotel is absolutely terrible – please avoid it at all costs. When we arrived, we were given a room that was filthy. The toilet ceiling was leaking, the shower didn’t work, the air conditioning was only available in one room, and the other had no AC or even a fan. The balcony door was broken, and so was the bathroom cubicle door. We immediately asked to change rooms, but were told the hotel was fully booked and promised a move the next day. The following day, after reminding them two or three times, we were finally given a different room – but it only had space for four people, while we were five (two adults and three children). We had to sleep on the floor and give the bed to our children. The new room was no better: almost everything was broken. After three days, they finally brought us an extra bed – which was also broken. The wardrobe, balcony door, and even the socket cover were all damaged, which is a serious health and safety hazard, especially with children. The food was poor, with very little variety, and was left uncovered with flies sitting on it. The staff did not speak any English, so we had to use Google Translate for everything. The pool was always overcrowded, and the Wi-Fi didn’t work at all. This hotel is not even worthy of three stars – in fact, it doesn’t deserve any. More than the hotel itself, I blame Loveholidays for misleading us by listing this place and for refusing to offer compensation.

1 week stay, all inclusive. Good points: swimming pool was nice and the food was also ok. Some of the staff were also nice. (Not all, though!). Bad points: cleaning was awful. Our room was disgusting when we arrived (dirty floor, dust, wrappers, even an ear tip was on the floor). Furniture is quite dated and used up. Bathroom was also in quite a bad shape. Lack of care with cleaning was also visible outside, specially around and inside the pool. Food was not bad, but lacked variety and options. Not child food friendly at all. Snacks in the afternoon were boiled pasta and watermelon (yes, really). Drinks were very limited also and very basic. Note for the poor English skills of the staff. This hotel is due a serious renovation and a lot more care to cleaning. Ah, WiFi is also terrible and only in the common areas. Finally, the music around the pool was absurdly repetitive and too loud. It’s not horrible but I do not recommend it, also.

Please save your money and go elsewhere!!! The hotel is seriously badly run. Upon arrival we had to wait approximately 10 minutes for someone to turn up at the reception to check us in. The staff member there proceeded to take a series of calls before checking us in. We were then taken to a room with crumbling walls, broken fixtures and a bathroom where the ceiling was leaking heavily from above over the toilet! They moved us to another room however, there were only 2 available plug sockets for our family of 5. At no point did anyone ever come to change our sheets, provide new towels or bring new toilet rolls. We had to request towels and toilet rolls daily at the reception. The air conditioning unit is only in the main bedroom which leaves the rest of the room extremely hot! The food is really bad! The breakfast selection is a series of sandwich meats, sliced cheese and raw oats! Lunch and dinner seem to have the same options and these remain the same every day. I had to eat the same meals in each sitting which was very limiting as a vegetarian. I should note that the buffet style restaurant is never covered allowing for flies to freely land on the food! The all inclusive options for drinks also are non existent. Entertainment only happened on one evening and most likely because the country was celebrating victory day the following day. WiFi doesn’t work anywhere apart from the reception and that is limited and cuts out constantly. So much so that we all had to resort to buying expensive bundle packages to get online.