Nikko Saigon

Throughout our stay, the staff made sure we were pampered by being amiable, attentive, and going above and beyond. In particular, Kevin from the reception crew took excellent care of us, which made our days simpler and more pleasurable. His care improved every aspect of our stay, from well-considered suggestions to individualized attention. This hotel is always such a wonderful experience. Strongly advised for those looking for first-rate hospitality in a cozy, elegant environment.

We had dinner at La Brasserie restaurant for a buffet feast. We dined in coincidentally with a weddinh feast but that did not even affect our experience. We were able to enjoy the 'Face Switching' show at 7:30pm on a seasonal basis this month, what a luck! It should be mentioned that La Brasserie does organise thematic variation of their buffet monthly, so each month there is something to look forward. There were two incidents happened to us this visit that must have ruined our day, but the Assistant Manager - Mr. Than solved it with delicacy and true hospitality. When my pre-booked voucher was not displayed on the phone as it should have been, he proactively sort out this techincal problem in a glance. Furthermore, I preserved today for the porchetta but the seasional variations took it place. My sorrow was just about to rise when he gently offered a treat (in our picture) from the restaurant for that dish's absence. Those approaches came in a hospitable and dedicated way in a context that they were at capacity due to the wedding and sunday night feast for many guests which really moved me.

Great service , super helpful and friendly. Sabrina KVy and Loan L Joe service with smile.. Rooms are clean, great breakfast

Nikko in Saigon vietnam always delivered. Everyone so professional and helpful. We have stayed few times and would not hesitate to stay again.

⭐⭐⭐⭐⭐ My Best Review for Hotel Nikko Saigon An Exceptional Stay with Outstanding Service! ⭐⭐⭐⭐⭐ We had a wonderful stay at Hotel Nikko Saigon, and what truly made our experience special was the exceptional service from the entire team. A very special thank you to Mr. Lee, Nhi, Tin, Anh and Hoàng. Every one of them was warm, attentive, professional and genuinely caring. They made us feel welcomed from the moment we arrived, and their service went far beyond what we expected. It is rare to meet a team that is so consistently friendly and thoughtful. They truly made us feel like valued guests. We would also like to give a special mention to La Brasserie Restaurant. I had the opportunity to dine there twice, and the service was excellent on both occasions. The food was of very high quality, beautifully prepared, and the seafood was exceptionally fresh. The rock lobster was especially outstanding — incredibly fresh and delicious! 🦞 From the hotel service to the dining experience, everything was wonderful. The staff’s genuine hospitality made our stay truly memorable. Thank you, Hotel Nikko Saigon, for giving us such a fantastic experience. We will definitely come back and highly recommend this hotel to anyone looking for excellent service, quality food and genuine Vietnamese hospitality. ❤️ 5 stars are not enough for the service we received! ⭐⭐⭐⭐⭐