Riu Palace Swahili

Good evening, I would like to take a moment to recognize Zabron, the bartender, for providing an exceptional experience during our stay at the Riu Palace in Zanzibar. Zabron was extremely attentive, professional, and genuinely helpful—especially when I was unsure of what to order. He consistently went above and beyond to ensure both my wife and I were comfortable and well taken care of. His warm and respectful manner toward my wife did not go unnoticed, and it truly enhanced our overall experience. Thanks to Zabron, our evenings at the hotel were always enjoyable and relaxing. He played a big part in making our stay memorable. I highly recommend both Zabron and this hotel. We have absolutely no complaints, and we truly appreciate the outstanding service we received. Sincerely, [Your Name]

Zabron ilfan are the best bar tenders the hotel is very nice Riu Swahili is a great bar service and the staff are great Paulina she is very knowledgeable about everything in the bar

We spent ten days at the hotel and almost everything was perfect. There are a few areas for improvement, such as room cleaning, respecting guest privacy (staff knocked on the room door at 8:15 a.m. while we were still sleeping), and the laundry service (very expensive), which had to be paid immediately rather than at check-out, and we even received a reminder email about it. The food in the à la carte restaurants was high quality, but making reservations was difficult and the instructions varied depending on whom you asked. The staff were friendly, and our favorite of all was Fatma (in the breakfast and lunch restaurant), whose warm and g

Dhahira is very attentive, makes sure I have what I need at all times! Lovely

I had such a wonderful experience with Witness at Riu Palace Swahili. She is truly perfect at what she does—always friendly, welcoming, and ready to help with a smile. Her positive attitude made my stay even more enjoyable, and she made me feel comfortable and valued throughout. I really appreciate her kindness and professionalism. Thank you, Witness, for your excellent service!