Obzor Beach Resort

We booked this holiday as a 4 star resort. It boasted 4 restaurants, a shuttle bus to town, Evening entertainment and lots more. When we arrived only one restaurant was open, the shuttle bus stopped after the first day, there was no entertainment and the apartment was in need of decoration and quite tatty. We have not had a response from On The Beach

After a few teething problems everything was sorted and fine. I would recommend not coming at the end of season, though. It is so depressing watching the hotel shut down. The staff were, without fail, excellent

Avoid in September. Everything closing or already closed. Nice room but definitely not a 4 star hotel. Food in hotel awful. Do not attempt to buy a meal in the restaurant if your self catering. Felt like a thief when the manager asks for money before you have finished eating. No bill or receipt given and very expensive. Today is the 13th September the gift shop was closed when we got here the busses were running but finished on Friday and the loungers on the beach that you hire have now been stacked up. Had to ask for fresh towels in the room on day 4. To get to the town you can get a taxi for 10 lev or walk along the beach and up through other hotels which is approx a 15/20 min walk.

Our first family holiday in Obzor was chosen after my wife, mother-in-law, and children (6 and 10) visited last year and loved it enough to return. We stayed self-catering, and the hotel experience was excellent. The apartment was clean and comfortable, the air conditioning worked perfectly, and the cleaners kept everything spotless throughout our stay. The pool and beach facilities were fantastic, and staff were always polite and helpful. Food and drink in both the town and hotel were good value, with money going a long way compared to the UK. The view from our apartment was incredible and a real highlight. The only minor drawback was that the sole lift in our block was broken for several days, which wasn’t ideal being on the 4th floor. The town of Obzor is lively and full of many family-friendly things to do. As a well-travelled UK family, we were very comfortable being the only English guests in a hotel (from what we experienced). But did hear a few familiar accents when we wandered around the town. I was not going to raise this, but I feel I need to say my part to help future travellers of make informed choices. As a mixed race couple, I encountered numerous instances of direct racism, both on the beach and in the town, always away from the hotel. These moments left me feeling totally powerless to tackle what I heard time and time again, and they left a very deep mark on what was otherwise a very positive holiday. In the end I restricted myself to just staying in the hotel area.

Stayed in G008 for 10 nights with family. I wouldn’t stay here again. Beds were really hard. Had to stand on a chair to reach the crockery. Had to wait at least 20 minutes in between showers to allow the water to reheat which was a pain. Bedding not changed for the duration of our stay. Cobwebs were on the walls. All in all not a good place to stay. The complex has about 5 pools which a freshwater and are painfully cold to be in. The pool bar served raw chicken and when I complained I was told it was the chefs day off. No offer of a refund and communication was difficult. There isn’t much to do in the area but a 20 min walk away is the town square where you can find pubs and restaurants and loads of shops all selling the same cheap rubbish. Staff working in the shops take things out of your hands as soon as you pick them up which is a weird experience. All in all it was a really disappointing holiday.