Hotel Grecian Bay

We stayed at this hotel for 10 nights. We had such a lovely time. The location is fantastic, close to shops and restaurants, which is great. The hotel is great, with a lovely pool and a fantastic system for the sunbeds. The beach is very nice too, close to the harbor. The staff are fantastic and very welcoming to us, especially Manfred Raser. The food is very nice too.

Nice location and pool. Unfortunately, the service and food/drink quality were poor. Also, the hotel inside looks a bit outdated. The bathtub was old and narrow and the water temperature kept fluctuating while taking a shower. The pool service was very slow. The breakfast buffet options were great but the food quality was average. The freddo cappuchinos and freddo espressos were terrible. The servers also looked confused at times at the breakfast buffet and pool.

Great location and on the very nice public beach of Agia Napa. However, our check in experience today was no less than terrible. We arrived for a late check in at 15:30. The room was not ready for some reason and we were told to wait. We decided not to waste our day so went on to the beach to enjoy the afternoon. As the day was coming to an end we requested if the keys could be delivered to the beach. After the second request somebody showed up with a credit card machine and the room keys. We had to get our cards and pay on the beach before been handed the keys. We were told that the room was ready at 4pm which is way later than regular check in time. We were offered no break or anything in return for waiting for the room keys with our luggage in the boiling car boot and not knowing when the room would ve ready. I have a feeling that the hotel staff in the reception area is not professional and that the cleaning staff not enough to finish rooms on time. This is not the first time this happened.

We have just returned from a wonderful 10 day holiday and the hotel exceeded our expectations fromcheck in to check out! Lovely staff always smiling, designated sun loungers, direct access to the most wonderful beach, everywhere immaculate, it truly is a fabulous place! Will definitely return next year

We have just returned from an incredible 10-night stay at the Grecian Bay in Cyprus, and from the moment we arrived until the day we left, we were made to feel so welcome. The hotel is in a fantastic location, with beautiful surroundings, excellent facilities, and a wonderful atmosphere. Every member of staff we encountered was friendly and professional, making our holiday truly special. A very special thank you goes to Eleni and her amazing reception team – Marju, Yana, Tatiana, Olga, and Alyona. Your warm smiles, kindness, and genuine hospitality made such a difference to our stay. Nothing was ever too much trouble, and you always went above and beyond to help with any request. You are a real credit to the Grecian Bay. We would also like to give a special mention to Antonis, who greeted us every morning at breakfast with such warmth and enthusiasm. Starting each day with his friendly welcome and excellent service was a pleasure and set the tone for another wonderful day. Thank you to everyone at the Grecian Bay for making our holiday so memorable. We left with wonderful memories and can't wait to return. We would highly recommend this hotel to anyone looking for exceptional service, a perfect location, and a truly relaxing stay. Five stars all the way!