Sunrise Jade - Adults Only

We had an amazing stay at Sunrise Jade and couldn't have been happier with our experience. The location was perfect, with only a 15-minute walk to Protaras. The entire staff was incredibly friendly, welcoming, and service-minded, making our stay even more enjoyable. The breakfast was excellent, offering a great variety of choices, and the egg station, where you could order your eggs exactly the way you wanted, was definitely one of the highlights. We spent most of our time by the pool, which was always clean, peaceful, and very inviting. Having assigned sun loungers from the very first day was a fantastic touch, as it meant we never had to worry about finding a spot each morning. The pool bar was another great feature, and being able to order delicious, reasonably priced lunches directly to our sun loungers made our pool days even more relaxing. Our sea view room was spacious, comfortable, and offered beautiful views. As an extra surprise, the Front Desk Manager upgraded us to a Deluxe Sea View Swim Up Room, which made our stay even more memorable. Overall, this stay exceeded all of our expectations. We would rate Sunrise Jade 10/10 and would love to come back in the future!

From the minute you walk in,you are treat like royalty 👑 ! 6* The rooms are gorgeous, the bed is huge and comfortable, it has everything you need, fridge hairdryer, tv, big shower, double sink, wardrobe and draws, balcony, dressing gowns and slippers etc. The sea view is just stunning 😍 !! The food is 10/10 and have option to change evening meal to dinner if half board, which is a 3 course meal, every meal in 7 days was fantastic nothing at fault. You can book into 4 restaurants with HB option tried all but 1 and that was ourfault not confirming the reservation! The 3 we did do was again 10/10 reef (American) being my favourite and ginger (Asian) being my partner’s! Honestly you will not be disappointed. You are allocated 2 sunbeds on the morning you arrive so no need to rush to get one on a morning, we did change ours when guests checked out to nearer the bar 🤣 ! You are given 2 towels that you can change daily, there is a QR code attached to your umbrella that you can scan and order food and drinks to your sunbeds 😎 the hotel grounds are spotless and each and every member of staff are 💯 brilliant. Special mention to Anna and Milan always smiling and cant do enough for you. Vicki too, and the lady who works outside bar and then inside at night time she gave my partner great advice about the wines they had to offer (greek one) was her favourite. She sorted us ice in our stanley cups throughout the day 👍 didnt catch her name but she was fantastic. Georgi makes the best omelette and his sidekick they are all just great people! The hotel manager makes effort to speak to almost everyone 😊 Didn’t have 1 bad experience with any member. Its our second visit and wont probably be our last!! Oh and at 6pm you get a knock at the door n given chocolates each night 😋 they are to die for !! Its the little things!

This hotel is amazing, very luxurious! We have been to this hotel five times now. There is nothing negative to say about this beautiful hotel other than it spoils you to go anywhere else. Nothing compares, the service is fabulous, food fabulous, location fabulous. What o also love is you get to choose your dinners, they are yours for the whole time you are there unless you choose to change. The hotel is adult only but there are other Sunrise family hotels nearby. Beds are extremely comfortable, we always have the luxury room overlooking the pool and the sea. All staff are very friendly, especially the lovely lady that worked all the hours god sent. I didn’t catch her name but she was from Ukraine. Nothing was to much trouble. If you want a bit of luxury try this hotel. You won’t want to go anywhere else.

Very accommodating with late evening arrival request - salads instead of sandwiches and they were delicious Breakfast had a good offering would like to have seen strawberries blueberries and more nut selection though shout out to Andreas who brought us strawberries on our last day - now that’s going above and beyond for your customer! All pillows are the same no alternatives which was a shame so had a stiff neck by day 2 - would be nice to have option of a neck support pillow or feather / flatter pillow Sunbed frames not the best wooden and sticky and caused a bit of bruising due to their shape and placement if going for a refresh any time I would recommend ones with no arms Sunbed umbrellas are secured on place so have to move beds around quite a bit if you like shade Aqua teacher seems like she is winging it and music as too fast to do In water and the routine sections are not long enough - should be min 12 each and she doesn’t seem to count them. Also needs to offer different sound tracks as it got boring on the third day Room nice and cold good air con! All staff really friendly and helpful - Housekeeping lady serving 533 & 532 was especially lovely Would be nice to have a decaf Nespresso pod option in the room so had to purchase my own We did not know there was entertainment on until 5 nights into our stay - would have been useful to include evening activities list on the same sheet we were given for daytime AND have an A board by the bar displaying name of act / poster Staff are a little too keen to clear plates away before everyone finished eating and can be quite off putting There are 2 cats roaming the dining area who may seem friendly but watch out the ginger one can scratch for no reason if you try feeding it by hand It was crowded around chef station at breakfast - it may be better to take any orders for eggs and omelettes from tables so others can get in for porridge and bread section? Dinner - best night as Italian worst was around the world - a lot of the hot food is not hot and meats seem to be overcooked Reef American grill is a MUST - the 3 course meal was delicious! Lunch voucher on last day was excellent value for money with a 3 course meal - again delicious Amelia’s for ice cream is a must - delicious lemon sorbet ! Gym is open from 7am not 9am Like brochure suggests though it is small and can get warm quickly there is a separate weights room which is cooler Spa was great can recommend the deep tissue massage

The only 3 negatives I could say is when we arrived to the hotel we were a little thrown off by size / how it looked from outside to other 5 star hotels we’ve stayed at, when I used the hotels guest showers on last day after check out the hairdryer stopped working half way through drying my hair, & if you choose to have dinner the buffet is really small but apart from those I loved everything else - sunbed allocations for the whole of stay - ordering food / drink to sunbeds - beds were so comfy - cleaners always cleaned even if we’d woken up a little late!