Cleopatra Luxury Resort Makadi Bay

We had a wonderful stay at Cleopatra Luxury Resort Makadi Bay. Everything was perfect, from the excellent service to the warm hospitality of the staff. A special thank you to Chef Fathi for the delicious food and his outstanding attention to guests. We would also like to express our sincere appreciation to Mr. Hossam, Front Office Manager, for his professionalism, kindness, and continuous support throughout our stay. Special thanks as well to Mr. Moustafa, Reservation Manager, for his excellent assistance and outstanding service. Many thanks also to Mr. Amr, Bar Manager, and his team for their excellent service, friendly attitude, and great hospitality. We truly enjoyed our vacation and highly recommend this hotel to anyone looking for a relaxing and memorable stay. We look forward to returning again soon. Thank you, Cleopatra Makadi team!

Excellent resort with beautiful pools, a clean beach, and amazing snorkeling. The staff were very professional, friendly, and spoke many different languages, which made communication easy and welcoming. The rooms were comfortable, the food was great, and the overall atmosphere was perfect for a relaxing holiday. Highly recommended!

Very good hotel and service we met Gerhard! Very funny helpful and honest man. He did a photoshoot for my family and was very professional and helpful. And gave us a fabulous deal! A⭐️ service thank you

We had an amazing stay at Cleopatra Luxury Resort Hurghada! Everything was wonderful . the staff, the service, the atmosphere, and all the activities. The photos and memories we got were absolutely beautiful. A special thank you to Gerhard from the Photo Team, who was simply the best! He was professional, friendly, and made every photo session fun and memorable. Thanks to him, we have incredible pictures to remember our vacation. Highly recommended, and we can’t wait to come back!

A repeater guest won’t come again Not the first time but will be the last. I visited the property for a family vacation during May2026 Overall, everything was great during my stay until checkout time, the room,service,entertainment was good but .. I requested and paid for a late checkout until 6:00 P.M, and it was confirmed. However, at 5:50 while preparing my bags, a housekeeping staff member came and asked me to leave the room for cleaning, i told him that i’am preparing to leave the room, After 1 min. after, another staff member came with the same request, This was quite impolite and very unprofessional, especially since I had already paid for the extra time, expecting privacy until my official checkout. The Shock was when i arrived at the lobby to finalize my checkout procedures and i was complaing about what happend to Mr. Hossam ismael the reception manger .. who deals with the situation with a very rude, disrespectful and unprofessional way of dealing with a repeater guest or even a first time guest .. I hope the management reviews this issue so other guests don’t face the same situation,Also Management needs to train Mr.Hossam Ismael better to deal with such situations in a more professional way. Many thanks to : Mr.Mostafa -Reservation department. Mr.Mostafa - deputy GM. The main reasturant manager. Unfortunately, i advice any future guest to avoid dealing with Mr.Hossam Ismael the reception manager so as to have a good stay at this property.