JAZ Casa Del Mar Resort

This hotel was great. It is a resort that has activities for everyone, but overall it is a really relaxing resort. The staff was very nice, food is great and always fresh, the room was always clean, the beach and pools are also very clean and warm. At the beach there is also snack bars- with great fresh food, drinks and ice creams. Outside the resort you have also shops and a walking area. We had a really great time here!

Beautifully presented hotel with welcoming staff. But most importantly we received world class medical care from Dr George and the team at the Clinica medical centre located at the resort. This care meant that we recovered quickly and were able to get back to having fun on our holiday. Hope we can return in future and really enjoy all the facilities.

I would to thank 1. Reception: Miss Adriana and Mr Ahmed yousef, great experience and fantastic handling... 2. Lobby bar: Mr Ibrahim is very hard worker staff.. 3. Room service: Mr Ibrahim the head of the building is very helpful.. 4. Main restaurant: Mr Mohamed Mahmoud and Mr Haitham abou El fadl are very impressive in their jobs.. Finally I would like to thank the managers of this great resort, the beach is fantastic, the food is delicious, animation team is so so great and the swimming pools are clean... Thanks a lot and we return back inchalla....

A high-quality, budget-friendly hotel that offers good value for money. The hotel grounds are medium-sized. There are three swimming pools in the center, surrounded by the accommodation buildings. All rooms overlook the pool or the garden. The rooms are spacious. They are cleaned daily. The condition of the rooms is good. The entertainment is nothing special. It’s a standard program. We added variety to our vacation with excursions. We booked them through Sheriff Egypt. You can easily find them online by their name. Their prices are lower than those of the hotel guide. We went on a trip to Cairo and a safari. We really enjoyed it. The food at the hotel is very good. The restaurant is clean. Overall, we were very satisfied.

الفندق يعاني من إهمال في منظومة السلامة عند المسابح وغياب الرعاية الطبية الفورية في الطوارئ وفي الاستجابه لطلبات النزلاء . الإدارة تفتقد لأبسط قواعد الضيافة؛ حيث يتم الضغط على النزلاء لإخلاء الغرف حتى أثناء تواجدهم بالمطعم يوم المغادرة. هناك أيضاً تمييز واضح ومرفوض في دخول المطاعم الداخلية بحجج غير مقبولة رغم أنها من حق النزيل. بالإضافة إلى انقطاع الكهرباء المتكرر، وسوء تنظيم الغرف للعائلات، والبوفيه المكرر بشكل ممل." "The hotel suffers from gross safety negligence around the pools and a total lack of immediate medical support during emergencies. Management is rude and completely lacks hospitality etiquette, pressuring guests to vacate rooms inappropriately even while dining on departure day. There is also clear and unacceptable discrimination regarding restaurant access, with unjust denials of amenities that guests are fully entitled to. This is on top of frequent power outages, poor room allocation for families, and a weak, repetitive buffet."