JAZ Makadi Aquaviva

I love this place, in my opinion one of the best family hotels around, so much going on , literally impossible for kids to get bored, we love the à la cartes and also the buffet has fantastic selection of food, so much choice, all the staff are incredible, makes you feel very happy and relaxed , all the staff do incredible jobs but special shout out for salah in the pool bar and the chef who also was in the pool bar and paprika in the evenings…. What a credit they are to Jaz aquaviva. The water parc is fantastic, everywhere is clean the grounds are kept immaculate. Can’t wait for our fourth visit…. We love this hotel ❤️

Amazing hotel with wonderful staff, various food and so many amenities. We enjoyed our holiday full. Friendly staff that goes mile more to make your stay is an extra plus.

Amazing hotel the food and alcoholic drinks are poor and it’s in the middle of the desert so expect to get taxi if needing to go out the shop on site will rob u aswell be careful we paid 25.00 for 2 Pringles and 1 pack of cookies

The hotel is super bright and spacious. Rooms was cleaned every day. I want to additionally mention culinary, everything was delicious. The hotel is located a bit far from the sea but its not a problem because of the hotel busses going to the sea and back every 30 mins. Want to mention 2 minus points: 1 - all the staff was hiting on my friend (who is really beautiful) and screaming her name fall the time to get her attention. I mean I know im not a super model but these much of attention to my friend and treating me like a shadow made me feel like im the "ugly girlfriend" or was presented there as a translator only. The comment from the animators about leaving me with my friend's son at the hotel room and bringing my friend to the club - I think it was too much. I understand that southern people are more pationate but there should be some kind of limits right? At least common sense to not make me feel bad? this experience really killed all my vacation mood. 2 - on our last day we were kinda forced to write a review. Even after telling politely that we have only a few hours left to chill near the swimming pool and we want to relax, we were asked many times about writing the review right away.

2Stars – Disappointing Experience at a Supposed 5-Star Resort I recently spent a full week at this resort and was left thoroughly underwhelmed. While it is marketed as a luxury 5-star property, it falls significantly short of that standard in almost every area. The grounds are undeniably well-maintained and attractive, providing a pleasant environment for walks and relaxation. However, this was one of the few positives. The pools were a major disappointment. Every single one suffered from lining issues on both the floors and sides. Dining was equally frustrating. The buffet food was poor in quality and highly repetitive, offering the same limited options day after day with minimal variety or freshness. Attempts to book a la carte restaurants proved nearly impossible, with no tables available despite repeated efforts. The drinks were another low point, featuring an awful selection and consistently poor quality. Cocktails were often watered down or poorly made, and the overall bar offerings felt very limited and long waiting time for drinks then stand waiting to be tipped. Service and room standards left much to be desired. Bed sheets were changed only once during the entire week, and the room was not cleaned to an acceptable standard. A lamp with a visibly damaged wire posed a potential safety hazard that was never resolved. Several staff members came across as rude and unprofessional, appearing primarily interested in female guests. We also observed staff actively begging customers and myself to write positive reviews and include their names, which felt desperate and inappropriate. In summary, the well-kept grounds cannot compensate for the maintenance issues, repetitive food, substandard drinks, and inconsistent service. I would not recommend this resort for a luxury or even reliably comfortable stay. Manage your expectations carefully if you choose to book.